Nishita Verma
Pune
Summary
Results-driven Business Analyst/Product Owner with over 9 years of experience in spearheading data-driven solutions. Committed to driving operational efficiency and strategic decision-making for improved business outcomes. Skilled in Agile project management and have experienced in core banking and financial market applications. Also, have knowledge in Payment systems dealing with Domestic, International transfers and Instant transfers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Analyst
Amdocs Development Centre India
Pune
03.2021 - 01.2025
- Company Overview: A global leader in software and services for communications, media, and financial services
- Designed a real-time reporting system improving employee roster efficiency by 20%
- Collaborated with cross-functional teams to align project objectives, enhancing stakeholder satisfaction by 15%
- Conducted market research leading to a 10% increase in customer engagement
- Supporting implementation teams with expertise in telecom/BSS area
- A global leader in software and services for communications, media, and financial services
Business Analyst
Experis IT Pvt. Ltd. deputed to Amdocs Development Centre India Private Limited
Pune
08.2019 - 02.2021
- Company Overview: A global recruitment workforce solutions company
- Designed an in-house rostering tool, reducing costs by 25%
- Lead market research initiatives, resulting in a 12% rise in customer satisfaction
- Created a business case to justify a major need to develop an in-house roster creation tool
- Achievement: Successfully created a compelling business case that justified the development of an in-house roster creation tool, leading to cost saving and improved operational efficiency
- A global recruitment workforce solutions company
Business Analyst
Standard Chartered Scope International deputed by Itech Msc Sdn Bhd
Kuala Lumpur
12.2009 - 02.2011
- Company Overview: A leading international banking group combining a tradition of banking excellence with innovation to meet the needs of clients
- Managed change management requests for core banking, derivative applications, and workflow automations, ensuring smooth system transitions and minimal disruption to operations
- Collaborated with business stakeholders to gather and analyze requirements, translating them into clear documentation for development teams
- Facilitated effective communication and collaboration throughout the software development lifecycle
- Examined existing data and processes to make recommendations for improvement and efficiency of the system
- Resolved requirements and design issues
- Participated in the testing process, ensuring testing verifies the user requirements
- Played a key role in the planning, testing, and implementation of business enhancements or changes
- A leading international banking group combining a tradition of banking excellence with innovation to meet the needs of clients
Test Engineer
Test STC Third Eye
Chennai
03.2008 - 11.2009
- Company Overview: A software testing company delivering high-quality solutions to clients
- Developed test reports and metrics to measure the effectiveness of testing efforts
- Performed root cause analysis to identify the source of software defects
- Developed and monitored test schedules to ensure timely completion of test activities
- Evaluated and recommended tools and technologies to improve test efficiency and effectiveness
- A software testing company delivering high-quality solutions to clients
C2C Agent
Etech, Inc
Gandhinagar
03.2006 - 01.2008
- Company Overview: A company focused on providing technology solutions and services
- A company focused on providing technology solutions and services
Education
Master of Computer Application -
NICM, Gujarat University
Gandhinagar, IndiaBachelor of Computer Application -
Barkatullah University
Bhopal, IndiaSkills
- Requirements Analysis
- Data analysis
- Agile methodology
- Stakeholder management
- CRM
- JIRA
- Employee centric design
- Market Research
- Scrum
- Systems Analysis
- Tableau
- SQL
Certification
- Certified Business Analysis Professional (CBAP)- Ongoing
- Certified Business analyst- 08/2004
- Certified Scrum Product Owner (CSPO)- 09/2021
Accomplishments
Successfully created a compelling business case that justified the development of an in-house roster creation tool, leading to cost savings and improved operational efficiency reducing costs by 25%. Awarded exceptional employee for 2022 for successfully delivering the porject
Affiliations
- Actively participated in CSR activities
Timeline
Business Analyst
Amdocs Development Centre India
03.2021 - 01.2025
Business Analyst
Experis IT Pvt. Ltd. deputed to Amdocs Development Centre India Private Limited
08.2019 - 02.2021
Business Analyst
Standard Chartered Scope International deputed by Itech Msc Sdn Bhd
12.2009 - 02.2011
Test Engineer
Test STC Third Eye
03.2008 - 11.2009
C2C Agent
Etech, Inc
03.2006 - 01.2008
Master of Computer Application -
NICM, Gujarat University
Bachelor of Computer Application -
Barkatullah University
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