Nishith Biswal
Secunderabad
Summary
Dynamic Restaurant Manager with a proven track record at Asoka Restaurant, excelling in team management and customer engagement. Spearheaded staff training initiatives that boosted employee retention and enhanced service quality. Expert in inventory control, optimizing stock levels to minimize waste while ensuring exceptional dining experiences. Passionate about fostering a culture of excellence.
Overview
22
22
years of professional experience
Work History
Restaurant Manager
Asoka Restaurant
03.2021 - Current
- Oversaw daily restaurant operations, ensuring efficient service and adherence to quality standards.
- Developed and implemented staff training programs to enhance team performance and customer satisfaction.
- Managed inventory control, optimizing stock levels and reducing waste through effective purchasing strategies.
- Analyzed customer feedback to identify areas for improvement, driving initiatives that enhanced dining experience.
- Coordinated scheduling and staffing, maintaining optimal coverage during peak service hours to meet demand.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Restaurant Manager
Jalpaan Restaurant
10.2019 - 07.2020
- Oversaw daily restaurant operations, ensuring efficient service and high-quality customer experiences.
- Trained and mentored staff on service standards and operational procedures to enhance team performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training programs that improved employee engagement and retention rates within the team.
Assistant Manager
Pearl Banquet Hall
05.2018 - 09.2019
- Managed inventory systems to ensure optimal stock levels and minimize waste.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager
Indu Restaurant
06.2016 - 03.2018
- Streamlined daily operations to enhance team productivity and service quality.
- Trained and mentored staff on best practices and company policies.
- Implemented process improvements that reduced operational delays and increased efficiency.
- Analyzed performance metrics to identify areas for operational enhancement.
Sr, Excutive
MStar Group Of Restaurant.
04.2014 - 05.2016
- Led cross-functional teams to streamline operational processes and enhance efficiency.
- Developed strategic initiatives to improve customer engagement and satisfaction levels.
- Oversaw project management activities, ensuring timely execution of key deliverables.
- Mentored junior staff, fostering professional development and enhancing team capabilities.
Sr,Excutive
Zanzibar
02.2013 - 03.2014
- Led cross-functional teams to implement strategic initiatives aligned with organizational goals.
- Developed and executed operational plans to enhance efficiency across multiple departments.
- Streamlined processes, resulting in improved resource allocation and reduced overhead costs.
- Mentored junior staff, fostering a culture of continuous improvement and professional growth.
F&B Excutive
S HOTEL
07.2012 - 01.2013
- Led cross-functional teams to enhance guest experience and operational efficiency.
- Developed and implemented strategic initiatives aligning with company goals and market trends.
- Streamlined communication processes among departments, improving collaboration and service delivery.
- Analyzed performance metrics to identify areas for improvement, resulting in enhanced service quality.
Sr,Captain
Serengeti Restaurant
06.2011 - 07.2012
- Implemented process improvements that increased operational efficiency and reduced wait times.
Sr,Captain
S.HOTEL
05.2010 - 06.2011
- Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
Sr,Captain
Ohris
04.2009 - 04.2010
- Supervised daily operations, ensuring seamless service and adherence to company standarrd
Captain
Boomerang Restaurant
03.2008 - 05.2009
- Delivered outstanding dining experiences for patrons.
- Optimized table turnover rate by monitoring seating arrangements efficiently throughout each shift.
Sr,Waiter
Ramoji Film City
03.2006 - 02.2008
- Managed table assignments efficiently, optimizing seating arrangements during peak hours.
Waiter
Ohris Jiva
02.2004 - 02.2006
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Managed dining area efficiency, ensuring timely table turnover and guest satisfaction.
Education
Associate of Arts -
Korei University
Odisha07-2004
No Degree -
Khan Nagar High School
Odisha02-2000
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Complaint resolution
- Staff scheduling
- Menu development
- Employee retention
- Reservation handling
- Promotions planning
- Recipes and menu planning
- Food plating and presentation
Languages
Oriya
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Playing Cricket
I am a good player.
Listining Music
Old song i like
Timeline
Restaurant Manager
Asoka Restaurant
03.2021 - Current
Restaurant Manager
Jalpaan Restaurant
10.2019 - 07.2020
Assistant Manager
Pearl Banquet Hall
05.2018 - 09.2019
Assistant Manager
Indu Restaurant
06.2016 - 03.2018
Sr, Excutive
MStar Group Of Restaurant.
04.2014 - 05.2016
Sr,Excutive
Zanzibar
02.2013 - 03.2014
F&B Excutive
S HOTEL
07.2012 - 01.2013
Sr,Captain
Serengeti Restaurant
06.2011 - 07.2012
Sr,Captain
S.HOTEL
05.2010 - 06.2011
Sr,Captain
Ohris
04.2009 - 04.2010
Captain
Boomerang Restaurant
03.2008 - 05.2009
Sr,Waiter
Ramoji Film City
03.2006 - 02.2008
Waiter
Ohris Jiva
02.2004 - 02.2006
Associate of Arts -
Korei University
No Degree -
Khan Nagar High School