Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nishith Mishra

Strategic Account Executive
Mumbai,MH

Summary

“To serve my parents and my country with the best of my abilities.”

Overview

11
11
years of professional experience
4
4
Languages

Work History

Strategic Account Executive

WalkMe
09.2024 - Current
  • Built extensive networks within target industries, securing valuable referrals and expanding the company''s presence in key markets.
  • Generated sales activity to build functional pipeline of qualified opportunities.
  • Established strong relationships with key clients by providing personalized solutions and exceptional service.
  • Organized regular client touchpoints, maintaining open lines of communication for feedback and updates.
  • Monitored performance metrics and prepared reports and forecasts in Salesforce
  • Collaborated with cross-functional teams to deliver comprehensive client proposals and win new business.
  • Supported continuous improvement of group strategies, program development, and organizational effectiveness to drive revenue.
  • Delivered impactful presentations, showcasing product value propositions and compelling clients to take action.
  • Managed existing strategic accounts and identified new business opportunities to achieve revenue objectives.
  • Negotiated contracts, ensuring long-term partnerships and mutually beneficial terms for both parties.
  • Negotiated agreements to develop and execute profitability strategies for key accounts.
  • Determined direction for strategic accounts by researching competitive landscape, market insights, and communication across stakeholders.
  • Led contract renewal discussions, reinforcing customer value propositions while negotiating favorable terms for the organization.
  • Built credibility and trust to influence client's buying decisions.
  • Generated pipeline to close revenue and attain quota.
  • Established client and market priorities to execute strategic course of action.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Enterprise Sales Manager

Freshworks
07.2024 - 09.2024
  • Drove significant revenue growth through effective territory management strategies aligned with corporate goals.
  • Organized successful trade shows, conferences, and networking events to increase brand visibility within target markets.
  • Established long-term relationships with key clients through effective communication, negotiation, and relationship management.
  • Increased overall sales performance by developing and implementing strategic plans tailored to target markets.
  • Managed a robust CRM system to track lead generation, customer interactions, and sales progress for maximum efficiency and transparency.

Enterprise Account Executive

Qualtrics
03.2022 - 07.2024
  • Built and cultivated healthy pipeline of customers interested in partnering with company.
  • Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
  • Created and executed account strategies to translate organizational goals into client activities.
  • Worked with service and project management departments to provide total support to clients.
  • Collaborated with internal teams to develop account strategy.
  • Using MEDDICC sales methodology and command of the message to present value to customers.
  • Consulting clients and prospects with best practices in Experience Transformation. Understanding the global strategy adopted and helping them to understand the product which could possibly give them an edge over others.
  • Value based discussion with CXO's to help identify gaps in their business and consulting them with areas for improvement in turn influencing a strong ROI model of Qualtrics.
  • Using tools like Outreach and LinkedIn Sales Navigator to run campaign and reach out to prospective clients and try to establish synergy for creating a pipeline.
  • Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
  • Cross-sold products and services to clients to secure additional business and grow revenue streams.
  • Executed successful sales strategies to convert leads into customers.
  • Leveraged CRM to collect, organize and manage sales data and customer information.
  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.

Manager Sales

ADP India Pvt. Ltd
01.2020 - 03.2022
  • Established and cultivated solid business relationships with new or existing customers.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Coordinated with other departments to provide smooth execution of sales initiatives.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Delivered engaging sales presentations to new clients, explaining technical information and consulting the client with best practices to create trust and onboard new clients.
  • Exceeded regional annual sales target by 122%.
  • Collaborated with internal teams to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted point of view presentation and positioning the value proposition of ADP products and Services.
  • Used Challenger Sales methodology to consult and onboard customer.

Manager Business Development

HRMantra Software Services Private Ltd
10.2014 - 01.2020
  • Managing Channel Sales aspects focusing on increasing revenues by leveraging the Partners' sales and technical resources.
  • Smoothly handling customer escalations and providing best possible solutions to the customers.
  • Giving online demonstrations as well as on-site demonstration to the prospects and thus ensure flow of knowledge, Information for order closures.
  • Identify key-area problems and coordinate closely with service operation team.
  • Working as an interface between Company and Client.
  • Actively participating in events and seminars for branding and promotion of the product.
  • Building up business through gaining new customers and acquiring new accounts.Following up for new business opportunities and setting up meetings.
  • Networking with industry professionals and stakeholders.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Acting as a bridge between implementation team and clients thereby ensuring smooth implementation process.
  • Used Salesforce.com to manage accounts and forecast deals that could be closed in the near future.
  • Used tools like Eloqua Engage and LinkedIn Sales Navigator to run campaign and reach out to prospective clients and try to establish synergy for creating a pipeline.
  • Analyzed market trends and targeting specific industry as per the market trend in the territory assigned.

Education

Bachelor in Engineering - Engineering

St.Francis Institute of Technology
Mumbai
07-2013

Masters in Marketing Management -

University of Mumbai
Mumbai, India
07-2021

Skills

  • Strong relationships
  • New business opportunities
  • Sales Strategies
  • Contract Negotiation
  • Written and verbal communication

Accomplishments

  • Employee of the quarter in HRMantra-2017,2018,2019
  • Employee of the year in HRMantra 2019
  • Recognized as APAC WFH champion in ADP 2020
  • 100% quota achiever club ADP -2021
  • Top Quarter performer at Qualtrics in APJ -2022.

Timeline

Strategic Account Executive

WalkMe
09.2024 - Current

Enterprise Sales Manager

Freshworks
07.2024 - 09.2024

Enterprise Account Executive

Qualtrics
03.2022 - 07.2024

Manager Sales

ADP India Pvt. Ltd
01.2020 - 03.2022

Manager Business Development

HRMantra Software Services Private Ltd
10.2014 - 01.2020

Bachelor in Engineering - Engineering

St.Francis Institute of Technology

Masters in Marketing Management -

University of Mumbai

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Nishith MishraStrategic Account Executive