Vrisha Suratwala
Toronto
Summary
Dynamic professional with a proven track record at George Brown College, adept at troubleshooting and minimizing equipment downtime. Excelled in fast-paced environments, enhancing team collaboration and customer satisfaction at Walmart Canada. Skilled in problem-solving and communication, achieving a 99% accuracy rate in transactions. Demonstrates exceptional time management and organizational abilities.
Overview
2
2
years of professional experience
Work History
Lab Facilitator
George Brown College
08.2024 - Current
- Troubleshot technical issues with laboratory equipment, minimizing downtime and ensuring uninterrupted progress on research projects.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
General Merchandise Associate
Walmart Canada
01.2024 - 09.2024
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
Front End Associate
Walmart Canada
09.2023 - 01.2024
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Facilitated cash, check and credit transactions on cash register with 99% accuracy.
Assistant Store Manager
DMart India
07.2022 - 08.2023
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Diploma - Computer Systems Technician
Seneca Polytechnic
Toronto, Ontario04-2025
Skills
- Collaborative approach
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Organizational skills
Languages
English
Upper intermediate (B2)
Timeline
Lab Facilitator
George Brown College
08.2024 - Current
General Merchandise Associate
Walmart Canada
01.2024 - 09.2024
Front End Associate
Walmart Canada
09.2023 - 01.2024
Assistant Store Manager
DMart India
07.2022 - 08.2023
Diploma - Computer Systems Technician
Seneca Polytechnic
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