Ambitious Quality Specialist with 5+ years of experience as Specialist Quality and Accounts Receivable Follow-up. Demonstrated expertise in applying QA methodologies, reducing errors, and consistently improving quality outcomes through effective leadership and organizational skills. Experience in QA methodologies with a proven track record of reducing errors and improving overall quality. Proficient in creating test cases, plans, and scripts, with a focus on analyzing and resolving defects,providing regular coaching and feedback to enhance performance for optimal client satisfaction. Consistently evaluates daily, weekly, and monthly team performance to ensure adherence to quality standards. Worked as an Administrative level for new hires of organization by providing tools training and mentorship. Adapt and managing large datasets using advanced tools and technologies, integrating multiple data sources, and delivering insightful reports within deadlines. A dedicated and hardworking QA professional with a passion for continuous learning
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