Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nishtha Arora

New Delhi

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

8
8
years of professional experience

Work History

Team Assistant

American Express
Gurugram
12.2023 - Current
  • Gathered, organized, and analyzed financial data for audit purposes.
  • Drafted reports summarizing audit findings and recommending solutions to identified issues.
  • Prepared detailed summaries of audit results for management review.
  • Researched best practices in auditing procedures and updated existing policies accordingly.
  • Ensured that proper controls were implemented throughout the organization's accounting systems.
  • Provided guidance to staff regarding regulatory changes and their effects on business activities.
  • Ensured compliance policies are consistently enforced throughout the organization.
  • Maintained up-to-date knowledge of relevant laws, regulations, standards, and best practices.
  • Identified opportunities for improvement in current processes and procedures.
  • Drafted reports to document audit findings and recommend corrective action.

Team Lead

Pooja logistics pvt ltd.
New Delhi
02.2022 - Current
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
  • Reviewed financial projections relating to business and industry trends and identified areas requiring improvement.
  • Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
  • Developed and used specific methodologies for collecting and analyzing marketing data.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Assist in developing departmental goals , create necessary monitoring goals and reports illustrating department performance statistics , productivity & accuracy .
  • Provide monthly dashboard reporting & conduct debrief meetings with leadership team .
  • Support in training and orientation of new team members by conducting training sessions and presenting the KPIs to access performance .
  • Handle escalations and concerns of clients by providing them solutions and indulge in feedback process to help in improving client satisfaction & service delivery .
  • Serve as key contact person for Managing directors and Directors of internal client groups for escalated groups .

Senior Analyst

Ernst & Young
Gurgaon
11.2019 - 01.2022
  • Understanding of key requirements of firm and regulator's risk management rules and policies . Managing and executing various internal processes to ensure that the Firm and its professionals are in compliance with the auditor independence rules and regulations imposed by external regulatory bodies ( eg. FRC , SEC ,EU)
  • Collaboration with Audit engagement teams and Country Independence teams across EY for completing various work programs that aim to assess Independence on an ongoing basis or before entering into a business , client or financial relationship with an existing or proposed audit client using databases , Onesource , Factiva , Duns&Bradstreet , GIS , GFIS , Bloomberg etc.
  • Preparing , reviewing and delivering the risk management projects with utmost quality to onshore teams without compromising on TAT and SLAs.
  • Interacted with engagement teams , business partners , country leaders , line managers to understand their strategic research needs , develop an understanding of the business and provide a viable solution .
  • Advised EY professionals across a range of service lines , industry sectors and geographic areas on complex , non-standard issues on Independence related matters . Performing critical processes for global high-profile accounts across EMEIA ,APAC , EU ,OCEANIA etc .
  • Managed multiple projects simultaneously , planning & prioritizing work effectively to meet deadlines , demonstrating persistence to overcome obstacles and achieve objectives .
  • Identify & innovate ways to expand our services offerings to our stakeholders , propose & develop ideas to better integrate the system and streamline the existing processes resulting in efficiency and time saving .
  • Managed employee training for new hires , offering continuous guidance and mentorship on best practices while providing constructive feedback.
  • Preparing ad-hoc reports in Power BI , repositories and process documentation for various projects .

Assistant Manager

HDFC Bank
NEW DELHI
07.2016 - 07.2018
  • Handled 500+ portfolio HNI customers , ensuring customers retention and provided solutions to the queries of business .
  • Conducted market assessment , competitive benchmarking and revenue forecasting for clients across the globe
  • Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Created and updated financial reports on frequent basis to present information to leadership teams.

Education

Masters in Commerce (M.com) - Accounting And Finance

Delhi University
2016

Bachelor of Commerce (B.com Hons) - Accounting And Business Management

Delhi University
2014

Skills

  • Strategic Planning
  • Stakeholder Communication
  • Knowledge of Analytics Programs
  • Process Improvement
  • Risk Assessment
  • Sound Judgment

Additional Information

  • Languages : English (fluent) , Hindi (Native)
  • Technical Skills : MS Office , Power BI , Sharepoint , DUNS & Bradstreet , GIS , GFIS , Bloomberg , Capital IQ
  • Social impact : EY Ripples (Udyaan Care) - shalini program (Member/Coordinator) 2020-2022
  • Certifications : EY Badge -Data Visualization Learning badge
  • Awards : EY Bravo awarded by the onshore (2020) , EY HPT (Highest performing team) awarded (2021)

Timeline

Team Assistant

American Express
12.2023 - Current

Team Lead

Pooja logistics pvt ltd.
02.2022 - Current

Senior Analyst

Ernst & Young
11.2019 - 01.2022

Assistant Manager

HDFC Bank
07.2016 - 07.2018

Masters in Commerce (M.com) - Accounting And Finance

Delhi University

Bachelor of Commerce (B.com Hons) - Accounting And Business Management

Delhi University

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