Summary
Overview
Work History
Education
Skills
INTERSHIP
EXTRA CURRICULAR ACHIEVEMENTS
Timeline
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Nishu Singhal

MBA
VESU, SURAT

Summary

Seeking a fulfilling position in the Customer Service industry that offers growth opportunities and allows me to utilize my theoretical skills and gain practical experience. Key decision-maker comfortable working with all types of personalities. Skilled in developing client relationships and implementing strategic initiatives.

Overview

2
2
years of professional experience
48
48
years of post-secondary education

Work History

Billing & Accounts Manager

VS INDUSTRIAL STORES
SURAT
05.2022 - Current
  • • Oversee the preparation of statements and bills.
    • Maintain and/or ensure maintenance of client records related to invoicing and bill payment.
    • Review work of billing staff to ensure accuracy, resolving inconsistencies as needed.
    • Draft and distribute monthly reports of invoicing and billing metrics.
    • Maintain and/or ensure maintenance of client records related to invoicing and bill payment.
    • Review work of billing staff to ensure accuracy, resolving inconsistencies as needed.
    • Draft and distribute monthly reports of invoicing and billing metrics. Advise staff on proper, legal parameters for collections practices.
    • Provide customer support to customers with disputes or inquiries concerning invoices or billing process.
    • Excellent verbal and written communication skills.
    • Proficient in software like SMIT.

Relationship Manager

NehanCorpadvise Company
SURAT
02.2021 - 05.2022
  • Managing relationships with customers.
    •Identifying and communicating customer needs & ensuring customer satisfaction.
    •Resolving customer issues and concerns.
    •Developing and implementing marketing strategies to grow the customer base.
    •Guaranteeing as a mediator with the help of LOC - Letter of Credit, to the customer base for product delivery with high quality as well as the other party with assuring the return in exchange, performing all over the world.
    •Keenly managing the transaction between parties across the world with zero errors.
    •Adhere closely to organizational policies and procedures when requesting expense reimbursement. Demonstrate success in reducing costs while maintaining high quality.
    •Excel in controlling costs and eliminating waste.
    •Highly skilled in all phases of job.
    •Excel in operational skills.

Account & Finance Specialist

The Entrepreneurship Quotient LLP
SURAT
06.2020 - 12.2020

· Providing advice and guidance to clients on general accounting and accounts receivable questions and issues.

· Evaluating the payments, compiling and endorsing checks, preparing the deposit documentation, scanning checks.

· Reviewing A/R performance matrix and working with colleagues to meet cash clearing expectations.

· Reviewing the invoices, verifying the accuracy of items and amounts, verifying coding to correct budget accounts, obtaining approvals from the appropriate Program Manager.

· Prioritizing the invoice processing to avoid late fees and penalties and to avoid disruption of services or goods delivery.

· Negotiating with vendors to resolve disputes and correct invoices and to avoid late fees. Ensuring payment processing in a timely manner.

· Following up on credit balances owed, ensuring credits are received in a timely manner, processing credit invoices, adjustments, and discounts.

· Flipkart & Amazon Reconciliation on monthly basis and efficiently compiling Profit & Loss of the company.

· Managed Stock and proficiency in using softwares’s like TALLY.

Education

Master of business administration - Finance

VEER NARMAD SOUTH GUJARAT UNIVERSITY
01.2018 - 01.2020

Bachelor of business administration -

VEER NARMAD SOUTH GUJARAT UNIVERSITY
01.2015 - 01.2018

HSC -

SHARDAYATAN SCHOOL (STATE BOARD)
08.1972 - 01.2015

SSC -

SARDAR VALLABHBHAI PATEL SCHOOL (STATE BOARD),
SURAT
06.2012 - 06.2013

Skills

    Computer Literacy - MS-word, MS-PowerPoint, MS-excel, Tally, SMIT Software

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INTERSHIP

· Underwent one month training in COLOURTEX PVT LTD, core Training. Gained knowledge about different processes, involved in various works, had experience of greeting customers and by that improved my communication skill.

· Winter project report on “A Study on Employee Motivation at Big Bazaar in Surat City”

· Presenting report on human resource, marketing and finance department of HAJOORI & SON’S.

· Did a study on customer preference towards ELSS mutual fund scheme in Surat city in comparison with other 80c scheme. (Winter training report)

EXTRA CURRICULAR ACHIEVEMENTS

· Participated in various seminars like Fundamental and Technical analysis, stock markets classes , how to make google form etc

· Part time tutor.

· Intro to International Marketing from Coursera, YONSEI University.

· Appeared in IBPS and NET exam.

Timeline

Billing & Accounts Manager

VS INDUSTRIAL STORES
05.2022 - Current

Relationship Manager

NehanCorpadvise Company
02.2021 - 05.2022

Account & Finance Specialist

The Entrepreneurship Quotient LLP
06.2020 - 12.2020

Master of business administration - Finance

VEER NARMAD SOUTH GUJARAT UNIVERSITY
01.2018 - 01.2020

Bachelor of business administration -

VEER NARMAD SOUTH GUJARAT UNIVERSITY
01.2015 - 01.2018

SSC -

SARDAR VALLABHBHAI PATEL SCHOOL (STATE BOARD),
06.2012 - 06.2013

HSC -

SHARDAYATAN SCHOOL (STATE BOARD)
08.1972 - 01.2015
Nishu SinghalMBA