Seeking a fulfilling position in the Customer Service industry that offers growth opportunities and allows me to utilize my theoretical skills and gain practical experience. Key decision-maker comfortable working with all types of personalities. Skilled in developing client relationships and implementing strategic initiatives.
· Providing advice and guidance to clients on general accounting and accounts receivable questions and issues.
· Evaluating the payments, compiling and endorsing checks, preparing the deposit documentation, scanning checks.
· Reviewing A/R performance matrix and working with colleagues to meet cash clearing expectations.
· Reviewing the invoices, verifying the accuracy of items and amounts, verifying coding to correct budget accounts, obtaining approvals from the appropriate Program Manager.
· Prioritizing the invoice processing to avoid late fees and penalties and to avoid disruption of services or goods delivery.
· Negotiating with vendors to resolve disputes and correct invoices and to avoid late fees. Ensuring payment processing in a timely manner.
· Following up on credit balances owed, ensuring credits are received in a timely manner, processing credit invoices, adjustments, and discounts.
· Flipkart & Amazon Reconciliation on monthly basis and efficiently compiling Profit & Loss of the company.
· Managed Stock and proficiency in using softwares’s like TALLY.
Computer Literacy - MS-word, MS-PowerPoint, MS-excel, Tally, SMIT Software
· Underwent one month training in COLOURTEX PVT LTD, core Training. Gained knowledge about different processes, involved in various works, had experience of greeting customers and by that improved my communication skill.
· Winter project report on “A Study on Employee Motivation at Big Bazaar in Surat City”
· Presenting report on human resource, marketing and finance department of HAJOORI & SON’S.
· Did a study on customer preference towards ELSS mutual fund scheme in Surat city in comparison with other 80c scheme. (Winter training report)
· Participated in various seminars like Fundamental and Technical analysis, stock markets classes , how to make google form etc
· Part time tutor.
· Intro to International Marketing from Coursera, YONSEI University.
· Appeared in IBPS and NET exam.