Seeking an opportunity to work in professional environment for the development, which utilizes my technical expertise, innovative abilities, leadership qualities and interpersonal skills.
Responsibility:- PAN India operations.
Processed & Compliance for ISO 27001-2005 Certification for the company.
Support, and manage the infrastructure for 41 + locations . 1400 + users Provide Tiers 2, and 3 end user support. Install, configure, and troubleshoot secure LAN's, WAN's, & Intranets.
Managing the online servers , the servers in cloud technology & consistently managed numerous simultaneous technical projects / lead engineer for many client-related deployments , Installs & upgrades.
Provided networking, Infrastructure solutions that both accommodate special needs on time and within budget .
Focus On :Vendor management, cost cutting, Infrastructure Management.
Responsibility:-PAN India Project :Lodha Builders.
Down line reporting: 80 Engineers
Major Roll : Service Delivery.
Project Value: 1.5Cr.
Project Manager ( 29th March 2010 Feb 2011)
Responsibility:-West Region: Maharashtra, Goa, and Gujarat
PAN India Projects. Down line reporting: 120 Engineers Major Roll : Service Delivery.
Project Value: 2Cr.
Roll: Account Manager for PAN India Projects
Down line reporting: 80 engineers Project value: 1 Cr.
MAERSK 3500+ Desktops | 24*7 Environment | 40 + Support staff.
All India OperationsHandling the setup of MNC Shipping Industry
Willis International :- Project Manager
1200+ Desktops | 24*7 Environment | 23 Support staff.
Handling the setup of MNC BPO Service desk: Incident Register
Leading the Server Team, Network team, FME team, Helpdesk team.
1) Technical Manager (Tech. Consulting & Support Department Management)
2) Sr. System Administrator– Customer Support :( March 2004 –May 2005)
Worked as a faculty & System engineer taught all the web development / designing products like.
Leadership
22 Years
Service Delivery, SLA, RCA, RART, Technical Support & Support Desk Functions, Design & Deployment of Project,Vendor Management, Infrastructure rollout, deployment & Management. ITIL setup Deployment , Security Audits, ISMS Audits. Lead Auditor. Licensing & Compliance.
Lead Auditor ISMS 27001-2013