Summary
Work History
Education
Skills
Hobbies
Timeline
AdministrativeAssistant
Niteen Preety

Niteen Preety

Business Operations

Summary

Dynamic professional having 5 years of overall experience with a proven track record in diverse roles, blending analytical acumen with effective team leadership. With a proven ability to collaborate with cross-functional teams and leverage agile methodologies for strategic problem-solving via implementing data-driven solutions for operational excellence.

Work History

Operations Manager

Totido Financial Services
Bengaluru
09.2022 - Current
  • Managed budgeting, resource allocation, and cost optimization efforts to achieve operational goals, collaborating closely with a cross-functional team.
  • Utilized Confluence and Jira for streamlined project management, collaboration, documentation, and task tracking within the agile framework.
  • Conducted research and analysis to identify market trends, opportunities, and potential risks.
  • Building and ensuring integration of brand strategy in all aspects of product, marketing, design and culture
  • Establish and maintain strong relationships with key stakeholders, including clients, vendors, and partners, to ensure seamless operational delivery.
  • Provided regular data-driven reporting to Founders on operational performance, highlighting achievements, challenges, and recommended actions, utilizing advanced data visualization tools

Analyst

Better.com
09.2020 - 07.2022
  • Inspected title documents for red flags and fraud before placing orders on residential mortgage loans.
  • Led due diligence for 1000+ users, ensuring property title clearance via background checks and identification of grantors, including open Federal liens.
  • Actively participated in scrum meetings to facilitate effective project coordination.
  • Monitored Resware and Jira queues using agile techniques to ascertain the queues are within threshold targets.

Team Manager

ABFRL
06.2019 - 07.2020
  • Managing a team of 10 by driving their sales target by analyzing different KPIs.
  • Proved customer service quality by designing a service evaluation framework and using it to train team and enhanced performance from 70% to 90%.
  • Using data driven decision to drive category growth by forecasting demand and ensure consistent supply.
  • Maintained the internal shrinkage level below 0.15% of net sales value in the assigned categories

System Engineer

TCS
10.2015 - 08.2016
  • Troubleshooting servers, cluster, DNS, active directory problems and errors in production environment.
  • Deploying and cloning of virtual servers using VMware template.
  • Received client accolades for proficiently managing end-user tickets and incidents, including server health checks.
  • Coordinated seamlessly with customer and applications teams during downtime incidents.

Education

MBA -

Birla Institute of Management Technology
06.2017 - 05.2019

Bachelor of Engineering -

Sir M Visvesvaraya Institute of Technology
08.2011 - 07.2015

Skills

    Startups and turnarounds background

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Hobbies

At or outside work, I like to keep things balanced – mind, body, and soul. Yoga helps me find that inner zen, while reading books fuels my curiosity. And when it's time for some action, I hit the tennis court to keep both body and soul in sync! 

Timeline

Operations Manager

Totido Financial Services
09.2022 - Current

Analyst

Better.com
09.2020 - 07.2022

Team Manager

ABFRL
06.2019 - 07.2020

MBA -

Birla Institute of Management Technology
06.2017 - 05.2019

System Engineer

TCS
10.2015 - 08.2016

Bachelor of Engineering -

Sir M Visvesvaraya Institute of Technology
08.2011 - 07.2015

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Niteen PreetyBusiness Operations