NITEESH KUMAR
Madhubani
Summary
To work in a healthy environment and make value addition to the work with my innovation and skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Waiter
Celebrity Cruises
08.2024 - Current
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Waiter
Azamara Cruises
08.2018 - 11.2023
- Service of food & beverage to the Guests.
- Look after the required dietary requirements.
- Maintains the area according to the USPH standards.
- Promote the revenue based outlet to generate the sales and make the Guests vacation memorable.
- Conversation and promote with the guest about the ship upcoming itinerary.
- Sharing the information with the Guests about the ship clock change, today’s event, tender operation, gangway etc.
- Effectively dealt with ATD guests with less supervision.
- CSQ improvement.
Waiter
P&O cruise Carnival UK
01.2009 - 01.2018
- Service of food & beverage to the Guests.
- Look after the required dietary requirements.
- Maintains the area according to the USPH standards.
- Promote the revenue based outlet to generate the sales and make the Guests vacation memorable.
- Conversation and promote with the guest about the ship upcoming itinerary.
- Sharing the information with the Guests about the ship clock change, today’s event, tender operation, gangway etc.
- Effectively dealt with ATD guests with less supervision.
- CSQ improvement.
Trainee Team leader
Intercontinental Eros Hotel
08.2007 - 09.2008
- Service of food beverage to the Guests.
- Look after the required dietary requirements
Education
Bachelor Degree - Hospitality & Hotel Administration
NCHMCT
NewDelhiIntermediate - undefined
B.I.E.Council
PatnaHigh School - undefined
B. S. E. Board
PatnaSkills
- Communication
- Team work
- Flexibility
- Customer service
- Ability to handle multiple tasks
- High energy level
- Ability to learn quickly
- Passion for travelling
Certification
- C1 D visa, 10/31/26
- Passport, 07/31/26
- Schengen Visa, 12/31/24
- Medical certificate, 12/31/25
- Basic Safety training Certificate
Personal Information
- Father's Name: Mr. ANIL KUMAR DAS
- Date of Birth: 12/16/85
Hobbies and Interests
- Travelling
- Watching movies
Timeline
Waiter
Celebrity Cruises
08.2024 - Current
Waiter
Azamara Cruises
08.2018 - 11.2023
Waiter
P&O cruise Carnival UK
01.2009 - 01.2018
Trainee Team leader
Intercontinental Eros Hotel
08.2007 - 09.2008
Bachelor Degree - Hospitality & Hotel Administration
NCHMCT
Intermediate - undefined
B.I.E.Council
High School - undefined
B. S. E. Board
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