Niteesh Kumar
Jamui
Summary
Results-driven professional with a proven track record in daily operations and compliance enforcement. Expertise in conflict resolution and cash handling, dedicated to enhancing customer satisfaction and team dynamics.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Manager on Duty
Sangam Traders Khaira
Jamui
10.2022 - Current
- Coordinated daily operations to ensure high standards of service and efficiency.
- Implemented safety protocols to minimize workplace hazards and ensure compliance.
- Resolved conflicts among staff members to maintain a positive work environment.
- Conducted regular inventory checks to maintain optimal stock levels.
- Oversaw cash handling procedures to ensure financial accuracy and security.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Manager on Duty
Sangam Traders Khaira
Jamui
10.2022 - Current
- Coordinated daily operations to ensure high standards of service and efficiency.
- Implemented safety protocols to minimize workplace hazards and ensure compliance.
- Resolved conflicts among staff members to maintain a positive work environment.
- Monitored employee performance to identify training needs and improve productivity.
- Developed training materials for new staff to ensure thorough understanding of policies.
- Oversaw cash handling procedures to ensure financial accuracy and security.
Education
Bachelor of Arts - Hindi
K.K.M COLLEGE JAMUI
Jamui, India 04.2019 - 04.2022
+2 High School Khaira
Khaira, India Skills
- Daily operations
- Conflict resolution
- Customer satisfaction
- Compliance enforcement
- Cash handling
- Staff training
- Customer service focus
- Data analytics
- Staff discipline
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Manager on Duty
Sangam Traders Khaira
10.2022 - Current
Manager on Duty
Sangam Traders Khaira
10.2022 - Current
Bachelor of Arts - Hindi
K.K.M COLLEGE JAMUI
04.2019 - 04.2022
+2 High School Khaira