Niteesh Singh
Summary
Driven Analytics Manager with 6+ years of experience helping global stakeholders design and implement data driven data solutions; developed excellent client-handling skills, technical proficiency, and leadership capabilities to lead culturally diverse teams.
Overview
6
6
years of professional experience
Work History
Analytics Manager for Regional Operations team (Asia Pacific region)
Uber Technologies
07.2021 - 06.2023
- Managed 5-person team on 6-month implementation of a Rider Experience Recommendation Engine for the Customer Experience team by estimating city wise ticket capacity based on linear regression modeling and analyzing different customer support metrics thereby enabling a reduction in 'Customer Ticket Handle time metrics by 38 %
Analytics Manager
Mu Sigma Business Solutions
01.2020 - 06.2021
- Collaborated with the inhouse Analytics team of a leading US based Asset management firm to develop Field Sales Optimization model that helped generate new geographical sales territories across multiple US metropolitan areas and products classes; led to 23 % increase in YoY sales across newly formed territories in the US wealth region
Decision Sciences Team Leader
Mu Sigma Business Solutions
01.2019 - 12.2019
- Worked with the digital marketing team of a US pharmaceutical giant to improve the physician conversion rate for a digital campaign by 22% by designing a Lead Scoring System based on analyzing the web activities and sales engagement channels
Decision Sciences Analyst
Mu Sigma Business Solutions
07.2017 - 12.2018
- Worked in a 3-member team to develop a Regression Model for a UK based retailer to help predict and further visualize product purchase patterns for different products categories across 41 stores in the Great Britain
Education
Bachelors of Technology, Mechanical Engineering -
Vellore Institute of Technology, VIT University
Tamil Nadu, India06.2017
Additional Information
Make a Difference, an NGO working for the betterment of underprivileged children, Education Support Volunteer, 2017 - Present, Led university football team to multiple regional / intra university championships for 2 years as the Vice Captain, 2014 - 2016, Published 2 articles in leading international journals including the American Society of Mechanical Engineering
Timeline
Analytics Manager for Regional Operations team (Asia Pacific region)
Uber Technologies
07.2021 - 06.2023
Analytics Manager
Mu Sigma Business Solutions
01.2020 - 06.2021
Decision Sciences Team Leader
Mu Sigma Business Solutions
01.2019 - 12.2019
Decision Sciences Analyst
Mu Sigma Business Solutions
07.2017 - 12.2018
Bachelors of Technology, Mechanical Engineering -
Vellore Institute of Technology, VIT University
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