Nitesh Bhati
Security, Loss Prevention and Investigation Specialist
Meerut
Summary
Highly organized and analytical with upbeat approach to identifying and mitigating risks. Possesses comprehensive understanding of security protocols and expertise in investigative techniques and data analysis. Aiming to enhance operational efficiency and safeguard assets through strategic loss prevention initiatives.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Area Loss Prevention Lead
Reliance Jio Infocomm Ltd
Bareilly
04.2018 - Current
- Implement or monitor processes to reduce property or financial losses
- Managed a team of loss prevention associates, ensuring their adherence to company policies and procedures.
- Monitored daily cash handling procedures, ensuring proper controls were in place to minimize discrepancies or fraud opportunities.
- Improved response time to potential theft situations by developing efficient escalation procedures that involved all levels of personnel within the organization.
- Investigate known or suspected internal theft, external theft, or vendor fraud
- Boosted employee awareness on loss prevention by conducting regular training sessions and workshops.
- Enhanced store security through the installation of surveillance equipment and regular audits.
- Implemented compliance checks on merchandise throughout the supply chain process, maintaining accurate records for audit purposes.
- Streamlined incident reporting processes by creating a centralized system for tracking case information and outcomes.
- Collaborated with store managers to develop and implement action plans for improving loss prevention efforts.
- Created a positive work environment for loss prevention staff, fostering strong teamwork and motivation to achieve desired results.
- Increased overall store profitability by reducing operational losses through effective implementation of loss prevention strategies.
- Participated in regional meetings with other Area Loss Prevention Managers to share best practices, challenges, and successes within our respective territories.
- Analyzed sales data and inventory reports to identify trends and areas vulnerable to theft or fraud.
- Conducted thorough investigations of theft incidents, leading to increased recovery of stolen merchandise.
- Conducted annual performance reviews for loss prevention associates, providing constructive feedback on strengths and areas needing improvement.
- Established an open communication channel between management and staff, fostering a culture of accountability and vigilance against potential losses.
- Prepare written reports on investigations by assisted human resources department with internal investigations related to employee misconduct or unethical behavior.
- Improved overall store safety by conducting regular risk assessments and recommending necessary changes in operations or policy.
- Assisted in the hiring process for loss prevention associates, selecting candidates with strong integrity and dedication to the role.
- Developed strong working relationships with local law enforcement agencies, enhancing cooperation in theft investigations.
- Reduced inventory shrinkage by implementing effective loss prevention strategies and protocols.
- Conducted monthly store walk-throughs to identify potential security risks and prevention the losses.
- Trained personnel on security best practices, protocols and procedures.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing the data via analytical skill.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Completed incident reports and activity logs for accurate, current records.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Trained all new executives and asset protection personnel.
- Observed video surveillance systems for prompt emergency response.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored emerging security products, services and procedures to upgrade current provisions.
- Monitored store surveillance cameras to detect suspicious behavior..
- Created and maintained records of security incidents and investigations.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Installed and maintained covert security equipment.
- Reviewed and updated store security policies and procedures.
- Conduct store audits to identify problem areas or procedural deficiencies
- Direct work of contract security officers or other loss prevention agents
- Identify and report merchandise or stock shortages
- Inspect buildings, equipment, or access points to determine security risks
- Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management
- Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses
- Recommend new or improved processes or equipment to reduce risk exposure
- Train establishment personnel in loss prevention activities
- Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks
- Apprehend shoplifters in accordance with guidelines
- Real time alert and monitoring against Trespassing, unauthorized act at premise
- Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training
- Identify and report safety concerns to maintain a safe shopping and working environment.
- Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders
Manager- Security Operation
Modern VR Security Force (India) Pvt Ltd
12.2017 - 03.2018
- Maintaining good relationship with the client for smooth operational functions
- Ensure quality manpower are delivered
- Initial screening (includes mandatory document validation) and profiling of candidates prior to interview by the clients
- Monitoring the selected group of candidates and coordinating for the second round interview with clients
- Ensure the candidates initial BGV are carried out properly and the details of BGV are mentioned on their bio-data
- Ensure the individual submits all the required documents (Police verification, medical documents) to admin team before being deployment on site
- Ensure full compliance with all project standards, international guidelines and statutory requirements
- Responsible for proper upkeep and maintenance of documents being maintained on-site such as IN/OUT register, material movement/inward/outward registers etc
- Ensure roster management
- Ensure that all individuals are given mandatory weekly off and fair shift rotation should be in practice
- Ensure all the invoices are submitted before 5th of every month
- Weekly Meeting with the Clients to take feedback on quality of Service
- Attending all emergency calls and get preliminary investigation report
- Carryout audit and survey report as and when asked
- Ensure the guards deployed at sites are aware of SOP
- Carry out a detailed investigation in case of any adverse remark in internal verification documents
- Ensure training trackers are documented
- Monitor performance of the security staff and take necessary steps for skill development
- Ensure strict discipline of security staff deployed on staff and initiate necessary actions
- Based on the requirement of clients, needs to visit Labour Commissioner Office with Admin Managers for process/renewal of Compliance document
- Assisting client if they need help to liaison with PS
Manager- Security Operation
Innovsource Private Limited
11.2008 - 11.2017
- Maintaining good relationship with the client for smooth operational functions
- Ensure quality manpower are delivered
- Initial screening (includes mandatory document validation) and profiling of candidates prior to interview by the clients
- Monitoring the selected group of candidates and coordinating for the second round interview with clients
- Ensure the candidates initial BGV are carried out properly and the details of BGV are mentioned on their bio-data
- Ensure the individual submits all the required documents (Police verification, medical documents) to admin team before being deployment on site
- Ensure full compliance with all project standards, international guidelines and statutory requirements
- Responsible for proper upkeep and maintenance of documents being maintained on-site such as IN/OUT register, material movement/inward/outward registers etc
- Ensure roster management
- Ensure that all individuals are given mandatory weekly off and fair shift rotation should be in practice
- Ensure all the invoices are submitted before 5th of every month
- Weekly Meeting with the Clients to take feedback on quality of Service
- Attending all emergency calls and get preliminary investigation report
- Carryout audit and survey report as and when asked
- Ensure the guards deployed at sites are aware of SOP
- Carry out a detailed investigation in case of any adverse remark in internal verification documents
- Ensure training trackers are documented
- Monitor performance of the security staff and take necessary steps for skill development
- Ensure strict discipline of security staff deployed on staff and initiate necessary actions
- Based on the requirement of clients, needs to visit Labour Commissioner Office with Admin Managers for process/renewal of Compliance document
- Assisting client if they need help to liaison with PS
Education
Bachelors in Commerce -
Gandhi Institute of Education
Meerut 04.2008 - 03.2012
Senior Secondary -
Goodwin Public School
Meerut 04.2003 - 03.2004
High School -
Guru Tegh Bahadur Public School
Meerut 04.2000 - 03.2001
Skills
Surveillance techniques
Access control
Loss prevention strategies
Physical security
Incident reporting
Security protocols
Asset protection
Investigation management
Law enforcement collaboration
Emergency management
Analytical thinking
Accomplishments
- Promoted as Branch Manager – Operations in 2016 for Delhi NCR Region.
- Promoted as Manager – Operations from Assistant Manager in back 2013 for Punjab & HP Circle.
- Promoted as Assistant Manager –Operations from Executive in back 2011 for Himachal Circle.
- Acknowledged 6 times star of the month by organization for best performance on Pan India basis.
- Acknowledged best performer in 2013 by organization in Annual award on Pan India basis.
- Acknowledged Significant Contributor in 2015 & 2016 & 2017 back to back by organization in annual award on Pan India basis.
Personal Information
- Date of Birth: 02/05/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Area Loss Prevention Lead
Reliance Jio Infocomm Ltd
04.2018 - Current
Manager- Security Operation
Modern VR Security Force (India) Pvt Ltd
12.2017 - 03.2018
Manager- Security Operation
Innovsource Private Limited
11.2008 - 11.2017
Bachelors in Commerce -
Gandhi Institute of Education
04.2008 - 03.2012
Senior Secondary -
Goodwin Public School
04.2003 - 03.2004
High School -
Guru Tegh Bahadur Public School
04.2000 - 03.2001
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