Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Certification
Interests
Languages
Work Availability
Quote
Timeline
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Nitesh Devkante

Nitesh Devkante

Hyderabad

Summary

People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying management needs to develop and deliver creative solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Leader

Foundever
Hyderabad
01.2022 - Current
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
  • Led regular team meetings to communicate current business trends and relevant updates.
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Oversaw daily workloads and workflow for smooth operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Subject Matter Expert

Foundever
Hyderabad
12.2019 - 12.2021
  • Offered one-on-one support for team members and managers to drive continuous improvement.
  • Identified key performance indicators and guided team members on refining procedures to improve outcomes.

Technical Support Specialist

Foundever
Hyderabad
10.2016 - 11.2019
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
  • Patiently walked individuals through basic troubleshooting tasks.

Education

MBA - Finance And Business Analytics

Aurora's Business School
Hyderabad
06.2023

Bachelor of Science - Electrical, Electronics And Communications Engineering

Lovely Professional University
Jalandhar,Punjab
08-2016

High School Diploma -

Sri Chaitanya Junior College
Hyderabad
04-2012

High School Diploma -

Dilsukhnagar Public School
Hyderabad
03-2010

Skills

  • Service Level Agreements
  • Training and Development
  • Performance Tracking and Evaluation
  • Employee Coaching and Motivation
  • Team Building
  • Business Analysis and Reporting
  • Process Improvement

Accomplishments

  • Supervised team of 22 staff members.
  • Resolved product issue through client feedback.
  • Used Business Tools to develop performance tracking spreadsheets.
  • Recognized as Employee of the Quarter for outstanding performance and team contributions.

Software

  • Office 365
  • Business Intelligence Tools

Languages

    • ENGLISH
    • HINDI
    • TELUGU
    • MARATHI

Certification

  • Certified Team Leader, Foundever India PVT LTD
  • Microsoft Certified Power BI Data Analyst Associate

Interests

    • Technology
    • Blogging

Languages

English
First Language
English
Upper Intermediate
B2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Team Leader

Foundever
01.2022 - Current
  • Certified Team Leader, Foundever India PVT LTD
  • Microsoft Certified Power BI Data Analyst Associate
07-2021

Subject Matter Expert

Foundever
12.2019 - 12.2021

Technical Support Specialist

Foundever
10.2016 - 11.2019

MBA - Finance And Business Analytics

Aurora's Business School

Bachelor of Science - Electrical, Electronics And Communications Engineering

Lovely Professional University

High School Diploma -

Sri Chaitanya Junior College

High School Diploma -

Dilsukhnagar Public School

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Nitesh Devkante