Nitesh J
Bangalore
Summary
Motivational team leader skilled in designing and following production schedules. Offers a proven history of maximizing team productivity to meet targets. Dedicated to employee safety, proactive assignment, schedule, and personnel management.
Overview
5
5
years of professional experience
Work History
Team Leader
ClienteleRCM
Bangalore
08.2018 - 11.2023
- Monitoring daily operations and KPIs (Key Performance Indicators).
- Coaching team members to improve customer interactions.
- Managing escalations and resolving complex issues.
- Conducting training sessions for new hires.
- Ensuring adherence to company policies and client requirements.
Education
Bachelor of Engineering - ECE
Vidyavardhaka College Of Engineering
Mysuru08-2019
2nd PUC -
Mysore Public School
Mysore03-2015
10th -
Mysore Public School
Mysore03-2013
Skills
- Customer coaching
- Employee training
- Issue resolution
- Team building
- Performance evaluation
- Data analysis
Languages
Kannada
First Language
English
Intermediate (B1)
B1
Hindi
Beginner
A1
Telugu
Beginner
A1
Tamil
Beginner
A1
Timeline
Team Leader
ClienteleRCM
08.2018 - 11.2023
Bachelor of Engineering - ECE
Vidyavardhaka College Of Engineering
2nd PUC -
Mysore Public School
10th -
Mysore Public School