NITESH K JHA
Delhi
Summary
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self -development and help me archive personal as well as organization goals.
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
17
17
years of professional experience
14
14
years of post-secondary education
Work History
Store Manager
W ethnic
04.2023 - 02.2024
- Developed and implemented effective visual merchandising strategies to enhance store appearance and boost sales.
- Maintained optimal stock levels through strategic inventory control and regular assessments of sales trends.
- Led team meetings to communicate objectives, motivate staff, and promote a positive work culture.
Store Manager
Ibadat Ethnic Wear (Malik Garment Pvt. Ltd)
Laxmi Nagar
11.2015 - 04.2023
- Ensuring the best customer service and the healthy customer relationship management.
- Loss prevention and inventory management responsible for clearing defective faulty and aged inventory to improve and control shrinkage also.
- Support the sales team to achieve store 100% Targets.
- Motivate staff to provide good customer service.
- Deal with complaints from customers to maintain the store's reputation.
- Having Positive Attitude
Store Manager
Aurelia Ethnic Wear Pvt Ltd
Ghaziabad
02.2014 - 10.2015
Assistant Manager
Diya by Gitanjali Group Ethnic Wear Pvt Ltd
Rajouri Garden
01.2012 - 12.2013
Team Member
Pizza Hut
Laxmi Nagar
01.2011 - 12.2011
Current Account Department
ICICI Bank
Noida
01.2010 - 12.2010
Assistant Store Manager
Creative Home Fashion Pvt
Noida
11.2006 - 10.2009
Education
BA -
Delhi University
07.2007 - 05.2010
Intermediate -
N.P. Inter college kumarkhad, Madhepura
04.2005 - 05.2007
High school -
Manohar High School Baijnathpur Saharsa Bihar
04.1996 - 05.2005
2007 - Basic Computer (excel,gmail,word)
Squire Circle Institute New Delhi
Skills
- Visual merchandising
- Inventory control
- Customer relationship management
- Loss prevention
- Sales strategies
- Team leadership
- Conflict resolution
- Performance analysis
- Staff motivation
- Effective communication
- Time management
- Problem solving
- Employee training
- Advertising and marketing
- Bank and safe deposits
- Store displays
- Outstanding communication skills
- Documentation and reporting
- POS systems
- Store operations
- Goals and performance
- Cash management
- Multitasking and organization
- Marketing and promotions
- Store opening and closing procedures
Strength
Patience.
• Excellent
communication/
Interpersonal skills.
• Tact.
• Ability to work under
pressure.
• Ability to work with tight
time constraints.
• Ability to assess
customer needs.
• Ability to evaluate
customer satisfaction.
• Good listener.
• Excellent decision-
making skills.
• Leadership skills.
• Creativity.
Languages
- English
- Hindi
Personal Information
- Date of Birth: 08/18/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Reading a book
- Videographer
Address
A-8, guru ram das nagar, laxminagar,east Delhi-110092
Timeline
Store Manager
W ethnic
04.2023 - 02.2024
Store Manager
Ibadat Ethnic Wear (Malik Garment Pvt. Ltd)
11.2015 - 04.2023
Store Manager
Aurelia Ethnic Wear Pvt Ltd
02.2014 - 10.2015
Assistant Manager
Diya by Gitanjali Group Ethnic Wear Pvt Ltd
01.2012 - 12.2013
Team Member
Pizza Hut
01.2011 - 12.2011
Current Account Department
ICICI Bank
01.2010 - 12.2010
BA -
Delhi University
07.2007 - 05.2010
Assistant Store Manager
Creative Home Fashion Pvt
11.2006 - 10.2009
Intermediate -
N.P. Inter college kumarkhad, Madhepura
04.2005 - 05.2007
High school -
Manohar High School Baijnathpur Saharsa Bihar
04.1996 - 05.2005
2007 - Basic Computer (excel,gmail,word)
Squire Circle Institute New Delhi