Nitesh Nilajgi
Site Reliability Engineer II
Bangalore
Summary
Seeking for a challenging position in an organization, where the acquired knowledge on Akamai platform & products along with my overall experience can be utilized towards my professional development and the organiza on.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Site Reliability Engineer II
Akamai Technologies
Bangalore
12.2018 - Current
- Leading the team of DDC Specialists for 4 years
- Investigating issues with Billing pipelines, Log delivery service and customer reports displayed on LUNA (DDC network)
- Create/Update procedures used by NOCC to troubleshoot day to day tasks
- Deploying network changes using perforce
- Communicating with every stakeholders from AkaTech(Tech-support), AMG(Account management groups) & other customer focused groups to acquire knowledge and resolve customer issues
- Attending daily stand-up meetings with engineering teams for product planning
- Coordinating with Engineering & PRE groups to solve complex problems.
Platform Operations Engineer II
Akamai Technologies
banaglore
07.2014 - 12.2018
- Handling Network Troubleshooting, VLANs & Traffic dips
- Performing installs & maintenance across the network - Knowledge on technologies like (DNS, TCP/IP, BGP, NTP, UDP, HTTP) using tools like MTR, Traceroute, H-ping.
Technical Account Manager - Intern
Akamai Technologies
Bangalore
04.2018 - 08.2018
- Learn articulation on any given concept, most significantly on Media products
- Presenting product knowledge using Whiteboards & PPT
- Products covered: Media & Web products
Intern
Akamai Technologies
bangalore
02.2014 - 06.2014
- Development and testing of a project named “QA auditing portal” used by the QA engineers to audit NOCC tickets and analyze the historical and current statistics of tickets created
- Environment used : PHP, MySQL, CSS, HTML5 +91-9449417972 nnilajgi@akamai.com
- Belgaum, Karnataka - 590011 - Provisioning new servers/regions on DDC network.
Education
Computers
RV College of Engineering (VTU)
Bangalore 09.2011 - 06.2014
Computers
Gogte College
Belagavi 08.2009 - 07.2011
Skills
Communication
Goal orientedCreative thinking
Flexible/AdaptableStress toleranceAbility to learn from mistakesModestyAdditional Information
- Akamai platform knowledge.
- End-to-end working knowledge of entire DDC network.
- Proficient with Linux environment.
- Possess experience working on UMP and perforce tool.
- Managing projects, tasks & customer issues using JIRA projects.
- Experience of leading a team.
Timeline
Site Reliability Engineer II
Akamai Technologies
12.2018 - Current
Technical Account Manager - Intern
Akamai Technologies
04.2018 - 08.2018
Platform Operations Engineer II
Akamai Technologies
07.2014 - 12.2018
Intern
Akamai Technologies
02.2014 - 06.2014
Computers
RV College of Engineering (VTU)
09.2011 - 06.2014
Computers
Gogte College
08.2009 - 07.2011