Nitesh Parashar
Jaipur
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Credit Card Specialist
Au Small Finance Bank
Jaipur
05.2020 - 01.2023
- Recommended products and services to meet customers' credit card and banking needs.
- Built strong relationships with customers to increase retention and loyalty.
- Implemented strategies to reduce risk of credit card fraud and identity theft.
Process Associate
Genpact India Private limited
Jaipur
02.2021 - 08.2022
- Identified and resolved process issues to drive optimal workflow and business growth.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
Process Trainee
Vkalp Oursourcing Services Private Limited
Jaipur
08.2018 - 03.2020
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree -
Adarsh Vidhya Mandir
Malpura Tonk 04.2001 -
High School Diploma -
Tilak Bal Vidhya Peeth Sen.Sec.School
Malpura Tonk 04.2016 - 03.2017
Bachelor of Accountancy - Accounts,BADM,EAFM
University of Rajasthan
Jaipur 01.2017 - 12.2020
Master of Economics - Economics
University of Rajasthan
Jaipur 01.2020 - 02.2023
Skills
High risk account reviews
Timeline
Process Associate
Genpact India Private limited
02.2021 - 08.2022
Credit Card Specialist
Au Small Finance Bank
05.2020 - 01.2023
Master of Economics - Economics
University of Rajasthan
01.2020 - 02.2023
Process Trainee
Vkalp Oursourcing Services Private Limited
08.2018 - 03.2020
Bachelor of Accountancy - Accounts,BADM,EAFM
University of Rajasthan
01.2017 - 12.2020
High School Diploma -
Tilak Bal Vidhya Peeth Sen.Sec.School
04.2016 - 03.2017
No Degree -
Adarsh Vidhya Mandir
04.2001 -
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