Share Market
Nitesh Sah
Senior Manager (Delivery Lead Marketing Intelligence, Insights, Analytics & Customer Experience)
Hyderabad,Telangana
Summary
Result driven Project and Team Management professional with 12+ years in sphere of Consulting, Business/Market/Consumer Research, Six Sigma (Green Belt), Digital & Social Media Analytics, Project Execution & Management, Automation, Client Relationship Management & Team Management.
Accomplished in high-level decision-making, strategic planning, and operations leadership. Focused on continuous development and optimization in support of long-term goals.
Certified Green Belt in BMI Methodology of Six Sigma & Lean (Achieved Productivity impact of more than $200K through automation of projects)
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Work History
Sr. Manager
Genpact
Hyderabad, Telangana
11.2021 - Current
- Managing projects and team in different Domain i.e. Market Insights & Intelligence, Web Analytics, HR Automation & Analytics
- Identified opportunities of around $ 1 MN productivity by proactively working with cross-functional teams
- Steered organizational activities with expert knowledge of business operations, market trends, and competitor activities
- Enhanced area operations with new and updated operational strategies.
- Analyzed business requirements specifications to build and deploy solutions in Tableau format with opportunity of adding 1 FTE in business
Manager
Genpact
Hyderabad, Telangana
06.2018 - 10.2021
- Delivered $ 2 MN Business Impact & 1.2 FTE productivity for year 2020
- Created POV's for 2021-22 with $ 4.3 MN opportunity along with 0.5 FTE productivity
- Handled team of analyst with diverse technical knowledge i.e. SQL, R, Python, Tableau, QlikView, Google Analytics and Research
- Transitioned process for HR analytics requirement from onshore to offshore including requirement assessment, alignment of customer goals with Genpact with productivity impact of 2 FTE
- Created framework for digital tools using R and later Python to access data from other websites using API's
- Gained exposure in working with various business units, customers to understand RFPs & SOW and creating Project Charters
- Driving transformation with AI, ML, Analytics and RPA automation's
- Responsible in understanding business requirement of project and guiding team to ensure smooth execution and timely delivery with quality
- Driving Marketing and Social Analytics within Genpact to create framework for new digital tools, work on client POCs & help other larger group with research/business understanding
- Work directly with clients, team members, and senior leadership to develop research & analytics strategy
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste
Assistant Manager
Genpact
Hyderabad, Telangana
05.2015 - 05.2018
- Created framework of Intranet site for all research, industry, economy related content
- Identified new opportunities/Ideas worth $ 15 MN productivity to improve process
- Implied Six Sigma methodology and created project with business impact of $ 12MN and productivity impact of 3 FTE's
- Financial Analysis for clients customer with respect to their sales, ratios, inventory etc.
Business Analyst
Genpact
Bangalore, Karnataka
12.2011 - 04.2015
- Monitored social media and online sources for industry trends
- Analyzed Transportation market for U.S (Which included top performer, industry analysis, inventory analysis, economic analysis, competitive analysis, etc.)
- Created documentation outlining research findings for use by CXO level executives and other teams to make accurate decisions about future plan
Business Analyst
Brickwork India
Bangalore, Karnataka
04.2011 - 11.2011
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
- Worked on projects addressed at identifying market opportunities, entry strategy, product performance, competitors identification, pricing, distribution channels, etc.
- Designed/Performed market research study and opportunities analysis for clients and verticals in Europe, Canada and Australia
- Created market launch plans and business models for clients in Infrastructure & Communication (Investment of ~ $10 M)
Senior Process Associate
Tata Consultancy Services
Bangalore, Karnataka
06.2009 - 05.2010
- Provided consumer insights using range of syndicated and non-syndicated data resources
- Gathered and Analyzed data related to marketing campaigns, tactics and programs and relate it with business performance
- Managed projects independently fulfilling both short term and long terms project objectives
- Responsible for market research for new and existing market/product and prepare market performance analysis report
- Performed research on different companies and product’s, prepared company profile, competitive analysis
Education
PGDM (IB) - International Business Management
Gitam Institute of International Business
Viskhapatnam 04.2007 - 05.2009
Bachelor of Computer Applications - Computer And Information Sciences
Makhanlal Chaturvedi University
Bhopal 06.2003 - 09.2006
Skills
Project Management
Marketing Research and Analytics
Team Management
Robotics Process Automation
Customer Relationship Management
Talent development
Organizational improvement
Data analytics
Customer engagement
Performance improvement
Accomplishments
- Received Best Manager award from client in 2020 for contribution of more than $2 MN business impact and managing cross functional projects and team
- Transitioned process for HR analytics from onshore to offshore including requirement assessment, alignment of customer goals with Genpact
Certification
Six Sigma (Green Belt certification from Genpact India)
Interests
Cricket
Beer & Bourbon Enthusiast
Software
Tableau
Python
Timeline
Sr. Manager
Genpact
11.2021 - Current
Manager
Genpact
06.2018 - 10.2021
School for Effective Aspiring Leaders (SEAL) (6 month leadership course and certification from Genpact with partnership with IPA Enablers)
06-2018
Six Sigma (Green Belt certification from Genpact India)
06-2016
Assistant Manager
Genpact
05.2015 - 05.2018
Business Analyst
Genpact
12.2011 - 04.2015
Business Analyst
Brickwork India
04.2011 - 11.2011
Senior Process Associate
Tata Consultancy Services
06.2009 - 05.2010
PGDM (IB) - International Business Management
Gitam Institute of International Business
04.2007 - 05.2009
Bachelor of Computer Applications - Computer And Information Sciences
Makhanlal Chaturvedi University
06.2003 - 09.2006