Nitesh Sharma

• Working on End to End Implementation projects.
• Helping clients in fulfilling their requirements such as implementation, design, integration and configuration by following Business Requirement Workbook and Functional Design Document.
• Analyzing Customer Requirement Document (CRD) to have the feasibility check done and customization implemented accordingly.
• Live troubleshooting session with customers in their critical issues and helping them in adopting any new functionalities.
• Interacting with different teams on customer requirements and get the work done within given time.
• Expertise in SAP Ariba Procure to Pay (P2P), Procure to Order (P2O) and Invoice Management solutions.
• Hands on experience in features like SpotBuy, Catalog, OCI, APC, Invoicing, Guided Buying and other SAP Ariba Procurement functionalities.
• Good knowledge in Supplier Life Cycle Performance and Ariba Sourcing and Ariba Business Network.
• Hands on experience in SAP Ariba Cloud Integration Gateway (CIG).
• Working closely with customers and partners to implement end to end Buying Solutions.

Technical and functional expertise in downstream functionalities:

▪ Supplier Collaboration

▪ Demand Aggregation (Procurement Workbench)

▪ Asset Management

▪ Spot-Buy and Catalogs

▪ Standard orders and Pcard Orders

▪ Receiving

▪ Approval Process configuration

▪ Also, various others like Invoicing, Quick Sourcing, Downstream Contracts.

• Good knowledge in Supplier Life Cycle Performance and Ariba Sourcing.

• Support integration with Fieldglass, CIG, Ariba Network, SAP ECC and Enterprise portal.

• Helping on premise (9R1 and 9R2 Buyers) customers in Migration, Service pack and Hot fix upgrades.

• Solving minimum of 60 cases per month including customer escalations and feedbacks.

• Working closely with customers to resolve different types of issues involving Go Live blocker, production - down scenarios via live troubleshooting sessions.

• Helping customers in adopting functionalities and alternative solutions by analyzing their existing solution and their business requirements.

• Analyzing customers reported issues and identifying defect or enhancement approach and closely working with solution architects