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Associate Principal Engineer

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Highly experienced in Information and Communications Technology and Support services. Enterprise Technical Support with 10+ years of customer-facing support experience. Seeking to learn new technologies and improve skills in a dynamic environment while leveraging educational background, knowledge of server, storage technologies, and customer service experience. Goal-oriented and motivated to succeed in a dynamic environment. Strong communication skills with the ability to perform in a fast-paced environment, handling stressful situations and demanding customers. Strong troubleshooting skills with attention to detail.

I am an experienced System Administrator with expertise in product configuration and managing, configuring, and optimizing Linux based systems across diverse environments. My responsibilities include installing, configuring, and maintaining servers (Ubuntu, Red Hat) and ensuring optimal performance and uptime. I have a strong track record in managing F5 Load Balancer and storage components maintain secure multi-user environments. Automating the infrastructural requirements using Terraform.

Accomplished Site Reliability Engineer with a proven track record at IDFC FIRST BANK, specializing in observability dashboards and incident response. Expert in Shell Scripting and system monitoring, I enhance application reliability while fostering team collaboration to drive operational excellence. Committed to delivering impactful solutions that elevate user experience.

Motivated, self-started who can identify needs, help with solutions, and thrive in a small team atmosphere supporting large enterprise goals, passionate about being involved in all aspects of technology, creative problem solver, and detail-oriented nature with a strong sense of ownership, able to prioritize multiple projects and have strong communication skills. Must be willing to learn new technologies and take on new responsibilities as they arise.

Nitesh Kumar Dalai

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System Reliability Engineer

Production Support Engineer

Data Center Engineer

Technical Support

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Bachelor of Technology - Electronics And Telecommunications

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System Reliability Engineer

Production Support Engineer

Data Center Engineer

Technical Support

Bachelor of Technology - Electronics And Telecommunications

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