NITHEESH KRISHNA
Kochi
Summary
Dynamic and results-driven Training Leader with over a decade of progressive experience spanning Aviation, Financial Services, and the Automobile Industry. Proven expertise in developing and implementing strategic learning initiatives that enhance workforce capability and drive business growth. Starting a career in aviation maintenance and customer service, transitioned into sales management and later evolved into a corporate training leader within the Hyundai network. Currently heading Popular Training Academy, overseeing training strategy, operations, and performance development across multiple business verticals. Recognized for strong leadership, people development, and data-driven decision-making that align organizational goals with employee excellence.
Overview
3
3
Languages
1
1
Certification
15
15
years of professional experience
Work History
Learning and Development Manager
HTIC GOBAL
03.2026 - Current
- Developed and implemented comprehensive training programs aligned with organizational goals.
- Facilitated workshops to enhance employee engagement and knowledge retention.
- Collaborated with department leaders to identify skill gaps and training needs.
- Conducted assessments to evaluate training effectiveness and inform future development strategies.
- Collaborated with department heads to identify skill gaps and develop targeted training solutions.
Training Manager
Popular Training Academy
01.2025 - Current
- Promoted to lead the newly established Popular Training Academy, the company’s dedicated skill development and learning division.
- Responsible for strategic planning, program design, and implementation of training across sales, service, and support functions.
- Lead, mentor, and evaluate the entire training team to ensure high-quality learning outcomes.
- Oversee certification programs, workshops, and career development tracks for dealership staff.
- Deliver performance insights and business impact reports to senior leadership, driving continual improvement.
Training Manager
Popular Hyundai
01.2023 - 01.2025
- Directed the entire Training Department, managing both sales and service training operations.
- Designed and executed training programs aligned with Hyundai’s KPIs and business priorities.
- Mentored the training team, and implemented performance-tracking systems for continuous improvement.
- Collaborated with regional and OEM teams to execute Hyundai certification programs and skill-up initiatives.
Training Manager
Popular Hyundai - Sales
01.2021 - 01.2023
- Promoted from Sales Trainer to Training Manager, leading the Hyundai Sales Training team.
- Implemented structured learning frameworks for new hires and existing consultants.
- Monitored training results, sales productivity, and certification completions.
- Provided detailed performance reports and recommendations to senior management.
Sales Trainer
Popular Hyundai - Sales
01.2016 - 01.2021
- Create and manage the marketing budget, ensuring efficient allocation of resources and optimizing ROI.
- Oversee market research to identify emerging trends, customer needs, and competitor strategies.
- Lead, mentor, and manage a high-performing marketing team, fostering a collaborative and results-driven work environment.
- Monitor brand consistency across marketing channels and materials.
Agency Manager
Birla Sun Life Insurance
01.2016 - 01.2016
- Managed and supervised sales teams to achieve monthly business targets.
- Monitored customer satisfaction, implemented process improvements, and resolved escalations.
- Conducted competitor analysis and aligned team goals with company objectives.
Business Development Manager
HDFC Life
01.2014 - 01.2016
- Recruited, trained and guided new agents in sales techniques and closing strategies.
- Developed client relationships and customised sales pitches through market insights.
- Improved sales performance through networking and marketing techniques.
Customer Service Agent
AIRINDIA SATS
01.2013 - 01.2014
- Handled check-in, boarding, and passenger support operations efficiently.
- Addressed customer queries and ensured a smooth travel experience.
- Managed flight data, daily reports, and passenger handling documentation.
On-Job Training (OJT)
Hindustan Aeronautics Limited (HAL)
01.2012 - 01.2013
- Gained practical experience in the maintenance of Jaguar Aircraft systems.
- Worked on avionics, instruments, radio equipment, and electrical systems.
- Assisted in daily inspections, repairs, and modifications of aircraft components.
Education
Aircraft Maintenance Engineering -
Academy of Aviation And Engineering
Bengaluru, India12th (AISSCE: CBSE) - undefined
Sree Valluvanad Vidya Bhavan
Perintalmanna, India10th (AISSE: CBSE) - undefined
Sree Valluvanad Vidya Bhavan
Perintalmanna, IndiaSkills
- Team building expertise
- Performance management in sales
- Analytical problem-solving
- Positive interpersonal skills
- Skilled in simultaneous task execution
- Maintains focus during challenging circumstances
- Training strategy development
- Organisational growth strategies
- Effective team collaboration
- Team leadership
- Proficient in prioritizing tasks
- Effective team management
Certification
Hyundai Certified Trainer – Official certification by Hyundai Motor India Ltd., Hyundai White Belt Certification – Certification by Hyundai Motor India Ltd., Hyundai Best Trainer Award (2 Times) – For outstanding contribution to corporate training., Dealer Best Trainer Award (2 Times) – For exceptional dealership-level training excellence.
LANGUAGES
English
Hindi
Malayalam
Timeline
Learning and Development Manager
HTIC GOBAL
03.2026 - Current
Training Manager
Popular Training Academy
01.2025 - Current
Training Manager
Popular Hyundai
01.2023 - 01.2025
Training Manager
Popular Hyundai - Sales
01.2021 - 01.2023
Sales Trainer
Popular Hyundai - Sales
01.2016 - 01.2021
Agency Manager
Birla Sun Life Insurance
01.2016 - 01.2016
Business Development Manager
HDFC Life
01.2014 - 01.2016
Customer Service Agent
AIRINDIA SATS
01.2013 - 01.2014
On-Job Training (OJT)
Hindustan Aeronautics Limited (HAL)
01.2012 - 01.2013
10th (AISSE: CBSE) - undefined
Sree Valluvanad Vidya Bhavan
12th (AISSCE: CBSE) - undefined
Sree Valluvanad Vidya Bhavan
Aircraft Maintenance Engineering -
Academy of Aviation And Engineering
PERSONAL DETAILS
Date of Birth: 4 November 1990