Nithesh Shetty S
Bengaluru
Summary
Accomplished Global Service Executive with a proven track record at HSBC for driving growth and enhancing operational efficiency. Expert in leveraging Power BI and advanced data analytics for strategic decision-making. Exceptional at leading cross-functional teams, demonstrating strong multitasking and organizational abilities. Achieved significant process improvements, showcasing adeptness in both hard and soft skills.
Overview
7
7
years of professional experience
Work History
Global Service Executive
HSBC
10.2023 - Current
- Streamlined daily reporting information entry for efficient record-keeping purposes
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review
- Facilitated communication with the onboarding team to gather information and onboarding documentation
- Proven track record of successfully leading cross-functional teams to deliver exceptional results in a fast-paced, global environment
- Proficient in utilizing advanced technology and data analytics to optimize operational performance and enhance customer experience
- Proven track record in driving growth and profitability through strategic planning and execution of global service operations
- Expertise in managing cross-functional teams and delivering exceptional customer service to clients worldwide
- Demonstrated ability to identify and implement process improvements, resulting in increased efficiency
- Strong communication skills, effectively collaborating with stakeholders at all levels and building strong relationships with clients
Content Analyst
LSEG
11.2021 - 10.2023
- Handling and reviewing Mutual, Life, and Pension funds by studying legal documents
- Collecting data using various research methods to broaden results and optimize the work process
- Adaptable and proficient in learning new concepts quickly and efficiently
- Handling client queries by directly resolving their queries through the sales force
- Training entry-level analysts on company protocols, best practices, and procedures
- Used various market research tools and techniques to gather, analyze and interpret data
Associate Content Analyst
WIPRO
05.2021 - 11.2021
- Reviewed YouTube videos for compliance with established standards
- Tracked key metrics and developed spreadsheets and data models
Tax Consultant
Arun Shetty and Associates
Bengaluru
10.2018 - 04.2021
- Consulted tax law handbooks or bulletins to determine procedures for preparing atypical returns.
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
- Prepared tax forms in accordance with federal, state and local regulations.
BBMP Marshal
Karnataka Ex- Serviceman Welfare Society
Bengaluru
04.2018 - 09.2018
- Monitored employee productivity to provide constructive feedback and coaching.
- Ensured compliance with workplace safety regulations.
Education
M.COM - FINANCE
Adarsh College
Bengaluru08.2021
B.COM - FINANCE
PES Degree College
Bengaluru05.2018
Skills
- Microsoft Office
- MS Excel
- MS PowerPoint
- Power BI
- VBA
- Multitasking and organization
Activities
- Member of an NGO called 'CADET', as well as in charge of coaching NCC cadets all over India.
- Working as a volunteer in Civil defense and have been part of various duties and training.
Timeline
Global Service Executive
HSBC
10.2023 - Current
Content Analyst
LSEG
11.2021 - 10.2023
Associate Content Analyst
WIPRO
05.2021 - 11.2021
Tax Consultant
Arun Shetty and Associates
10.2018 - 04.2021
BBMP Marshal
Karnataka Ex- Serviceman Welfare Society
04.2018 - 09.2018
M.COM - FINANCE
Adarsh College
B.COM - FINANCE
PES Degree College
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