Nithin Bose
Hyderabad
Summary
CSM, ISTQB CTFL,ISO 27000 Lead implementer (CLIP), ITIL, CEH, Tricentis Tosca Automation Specialist Level 1 and Level 2 certified IT Project/QA Lead with 12 plus years of extensive knowledge of the full spectrum of IT activities, with ability to independently manage the complete gamut as Quality Assurance team management in SAP HCM and ServiceNow, Scrum Master, IT Risk Management, Testing Software application, Project management and coordination and IT Service and Change Management. Highly capable to assist the Senior Management in the development of departmental strategies and plans, including troubleshooting the existing system, recycling the crisis and meticulous approach to problem solving. Capable to ensure smooth operation by a detailed plan to organize and implement several projects simultaneously, meeting the targets with quality giving individual attention to each assignment. Strong international experience to lead the team under pressure to meet challenging deadlines. Excellent communicator able to capitalise on Information Technology background.
Overview
13
13
years of professional experience
Work History
QA HRSD Lead
Deloitte USI (On contract)
Hyderabad
04.2022 - Current
- Leading QA activities of SAP HCM Module applications
- Responsible for providing Test strategy, Test Plan, Test closure report and conducting functional testing on SAP HR Applications
- Providing QA governance to non-functional testing team and business user testing team to conduct testing on applications and responsible for providing detailed reports on testing and defects to Stake holders
- Projects handled: Contract and Onboarding Transformation, Resource Tech Strategy, Goal Stream, SAP Annual Patching, Anaplan Integration, Flexible Benefits & NSE Sidecar & SAP Concur
- QA testing Service Now HRSD - Responsible for conducting functional testing on various Service Now HRSD application forms
- Actively participating in Scrum Ceremonies and providing feedback on testing activities which include Test Case Writing and functional testing
- Achievements: Applause award from Deloitte USI & Collaborate for Measurable Impact award from Deloitte UK (Contract & Onboarding transformation project)
IT QA/Project Analyst (Test Lead)
Bahrain Financing Company-BFC Group Holdings
Bahrain
10.2017 - 07.2021
- Company Overview: Bahrain Financing Company operates in Bahrain, UK, Kuwait, Malaysia & India
- Quality Analysis/Project Team Lead- Responsible for managing QA/Project team (Team of 10 members)
- Responsible for requirement gathering and project planning
- Facilitating & Conducting Functional, Database, GUI, Sanity, System, Integration, Regression testing, Security testing and User Acceptance Testing of all the financial applications which is used in Bahrain, United Kingdom, Kuwait, Malaysia, and India
- Creating Test plan, Test Strategy, Test completion report and maintenance of Test Scripts and Test Cases based on High Level Functional Requirements Document
- Application Names: Fossil, EZRemit (Money Transfer Portal) & Smart Money
- Live Support: Supporting companies live application issues
- Troubleshooting the issues and analysing the proper fixes applicable for resolving those issues
- IT Service and Change Management: Act as an analyst to deal with IT service level changes and Change management system via ServiceNow application
- IT Product Delivery and Configuration Management: Responsible for the Product delivery and configuration of Mobile Apps and Portal services for Online Money Transfer
- IT Governance (Risk Management): Supported IT Governance team external IT Auditing and responsible for IT Risk analysis
- Compliance (AML) module support: Supporting compliance team to identify AML related issues and monitoring AML software’s (iDetect, intellimatch and World check)
- Bahrain Financing Company operates in Bahrain, UK, Kuwait, Malaysia & India
- Major Projects Handled: Online Money Transfer Application for Bahrain, UK, Kuwait & Malaysia: Application Name: BFC SMART MONEY Worked as an IT Project Consultant/ QA Team lead in coordinating the project activities with third party vendor for the smooth completion of entire projects including Requirement gathering, API method testing using SOAP UI, briefing the API methods parameters to the clients for implementing the online applications and conducting high level testing on the online applications
- QA Team lead for Money transfer Mobile App projects - UK, Bahrain, Kuwait and Malaysia: Supporting clients for the successful implementation of Mobile App software for money transfer
- Leading the QA team for completion of testing phase
- Conducting high level testing on iOS and Android applications
- ERP Software for Bahrain: Worked as a QA team lead/ IT consultant in successful implementation of Microsoft Dynamics ERP software in our financial module application
- Conducted high level testing on ERP API methods and provided the guidance to third party team for implementing the ERP system in BFC Bahrain
- Ripple Bank API for BFC Exchange and Federal Bank (ongoing project): Working as a consultant in implementing XCurrent (Ripple project) API system in BFC Bahrain and Federal Bank
- Coordinating with Ripple team for successful implementation of the project
- Responsible for the preparation of Test plan and test cases
- Financial Software Revamping for BFC Bahrain, UK, Kuwait, & India: FOREX Plus: Working as a project coordinator between client and bank teams which is having API tie up with BFC for successful completion of entire money transfer project
- Achievements: Awarded as the Best IT Employee for the year 2018
- Award Name: Value Champion 2018
IT Engineer
Galfar Al Misnad
Doha
12.2012 - 06.2017
- Company Overview: Engineering and Construction Company
- QUALITY ANALYSIS – Responsible for Planning & Conducting Functional, Database, GUI, Sanity, System, Integration, Regression testing, and User Acceptance Testing
- Creating and maintenance of Test Scripts and Test Cases based on High Level Functional Requirements Document (FRD) for manual (Functional & Regression), and performance/stress testing
- IT SECURITY ADMINISTRATION and MONITORING: Responsible for managing and monitoring System activities and incidents
- Conduct security auditing and responsible for giving awareness to end users regarding Information Systems
- ISO 27001 (ISMS) Auditing: Responsible for conducting internal auditing based on ISO 27000 clauses
- SAP HR END USER SUPPORT: Working as a consultant for Personal Management, Time management, Organizational Management and Recruitment modules in SAP HR
- Engineering and Construction Company
- MAJOR WORKS HANDLED: Responsible for writing the Test Plans, Test Cases and Test Scenarios based on the Functional Specification and technical Specification and its documentation
- Involved in the review of requirements with functional managers and technical specialists
- Defect tracking and analysis using different defect tracking tools such as TFS (Team Foundation Server), Mantis Hub
- Coordinate and perform functional, data-related and System testing
- Participating in design reviews with the development and Business Analysis team and the SME (Subject Matter Experts)
- Conducted Internal IT Security Auditing based on ISO 27001-2013 (ISMS) procedures and started implementing ISO 27000 for the company
- Backup Server configuration: Configuration of tape drives and installation and configuration of Symantec backup 2012 and its maintenance
- Achievements: Successful completion of Internal auditing for ISMS (ISO 27001) and submitted report to higher level management
- Participated in Defect Review Meeting with Project Team after each Test Cycle to discuss the issues, based on the Severity
- Involved in meetings with the SME (Subject Matter Experts), Technical Lead, Project Managers and presented the test findings to senior management
- Successful configuration of the company’s entire Backup system within the stimulated time
- Successful migration of 500 exchange user’s mailboxes to Office 365
Assistant System Engineer
Tata Consultancy Services
09.2011 - 07.2012
- Coordinate with software developers and execute feature-specific test cases
- Created project reports and improved testing strategies
- Project Integrated Command Centre (ICC) supported the entire IT Infrastructure in a multi shared client environment of 16 clients
- Efficiently Dealt with Major clients: Cairn Energy India, IFL, Axis security, Kimberly Clark, NetAPP etc
- Various Roles Handled: Network Operating Center (NOC): Proactive member of NOC Center to monitor the various alerts in client servers and troubleshoot the Network issues
Education
Master of Science - IT -
Indian Institute of Information Technology and Management- Trivandrum
01.2011
BTech - Computer Science
Mar Baselios Christian College of Engineering & Technology
01.2009
Skills
- Test Team Manager
- QA Project Team Leading
- Certified Scrum Master
- IT Risk Management
- Test Governance
- ISMS (ISO 27001) Auditing and implementing
- QA Testing (Manual)
- Agile/Traditional methodology Project Testing
- PMO/Client coordination
- IT Service/Change Management
- SAP HCM QA testing
- ServiceNow Application Testing
- Microsoft Windows
- MAC OS
- Tableau
- Crystal Reports
- Data Reports
- MS SQL Server
- Oracle
- SOAP UI
- POSTMAN
- Ripple net Test Harness software
- Tricentis Tosca
- Service Now
- Mantis Hub
- DevOps
- ALM Octane
- MS Project
Certifications
- ISTQB foundation
- Tricentis Tosca Automation Specialist 1 & 2
- Risk Management for Cyber security and IT Managers from Udemy
- Certified Scrum Master (CSM)
- Lead Implementer for ISO 27001-2013 from BSI Standards
- ITIL Foundation
- Certified Ethical Hacker v9
Driving Licenses
- Bahrain
- Qatar
- India
Personal Information
- Total years of experience: 12 years
- Date of Birth: 11/11/87
- Marital Status: Married
References
Available on request.
Timeline
QA HRSD Lead
Deloitte USI (On contract)
04.2022 - Current
IT QA/Project Analyst (Test Lead)
Bahrain Financing Company-BFC Group Holdings
10.2017 - 07.2021
IT Engineer
Galfar Al Misnad
12.2012 - 06.2017
Assistant System Engineer
Tata Consultancy Services
09.2011 - 07.2012
Master of Science - IT -
Indian Institute of Information Technology and Management- Trivandrum
BTech - Computer Science
Mar Baselios Christian College of Engineering & Technology