Nikhil Prasannan
Kannur
Summary
To develop professional skills in Accounts, Finance and other commerce related fields. Upholding a consistent motivation to grow and excel and committed to achieve positive results for the organization and prove my skills towards everyone’s expectation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front-Office Clients Service Executive
Online Education Solutions Pvt Ltd
Bangalore
02.2022 - 12.2024
- Managed front-office operations, ensuring smooth client interactions.
- Assisted customers with inquiries, complaints, and service requests, ensuring high satisfaction.
- Maintained and organized records, appointments, and schedules for efficient workflow.
- Coordinated with internal teams to resolve customer issues promptly.
- Provided administrative support, including document management and data entry.
- Demonstrated excellent communication and interpersonal skills while handling clients.
- Maintained a professional and welcoming environment for customers and visitors.
Education
BBA - Business Administration
SN College
Kannur04-2021
State Board of Higher Secondary Education
Kannur04-2016
Skills
- Managed front-office operations, ensuring smooth client interactions
- Assisted customers with inquiries, complaints, and service requests, ensuring high satisfaction
- Coordinated with internal teams to resolve customer issues promptly
- Provided administrative support, including document management and data entry
- Demonstrated excellent communication and interpersonal skills while handling clients
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Tamil
Beginner
A1
Certification
- Digital Marketing Certificate
Timeline
Front-Office Clients Service Executive
Online Education Solutions Pvt Ltd
02.2022 - 12.2024
- Digital Marketing Certificate
BBA - Business Administration
SN College
State Board of Higher Secondary Education
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