Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Nithin Jayaram

Nithin Jayaram

Bengaluru

Summary

Data Analyst with expertise in corporate group insurance and post-sales analytics, specializing in revenue forecasting, retention analysis, and performance dashboards. Skilled at collaborating with leadership teams to design scalable reporting solutions, optimize financial metrics, and enable data-driven decision-making. Adept at managing Salesforce modifications, incentive payout structures, and unit economics while ensuring accuracy and alignment across business functions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Data Analyst - Founders Office

Plum HQ
06.2023 - Current
  • Enabled data-driven decision-making for CXOs by building scalable dashboards and revenue models, improving reporting accuracy and forecasting efficiency
  • Drove post-sales data operations by managing logo retention, insurer retention, ICR (Incurred Claim Ratio), and account ownership processes, enabling leadership to track business sustainability and client satisfaction metrics.
  • Delivered comprehensive revenue analytics (team-wise revenue, COGS, net revenue, endorsement revenue, Health & Wellness product revenue, MRR cashflow, ARPU, attach rates, and doctor payouts) across multiple levels (logo, segment, user, product), improving financial visibility and decision-making.
  • Built and optimized executive dashboards (SalesForce, retention, HR NPS, Unit Economics, SPIF/variable pay) that improved reporting accuracy and forecasting efficiency; created user manuals and training guides to drive adoption and empower teams with self-service analytics.
  • Partnered with CXOs and business heads to prepare quarterly/bi-annual revenue forecasts, set sales targets, and structure payout models, ensuring seamless alignment with finance and payroll for accurate incentive processing.
  • Streamlined data governance and process management by handling Salesforce modifications, post-sales account manager assignments, and performance trackers, reducing manual errors and accelerating reporting cycles.
  • Enabled leadership-level insights by creating scalable revenue models and retention frameworks that enhanced forecasting precision, resource allocation, and strategic growth planning.

Assistant Manager - Learner Experience

U-Next Learning PVT LTD, Bangalore
12.2021 - 06.2023
  • Evaluating, keeping track of proficiency, and assisting in maintaining process quality
  • Designing workflow and process strategies to improve process performance
  • Gathering and processing data to identify process performance areas
  • Meeting with clients to discuss areas of focus and improvement within the process
  • Developing, Reviewing, Approving, Implementing and Tracking new test plans
  • Working closely with the product team on the design of new features
  • Create and manage process documentation and operating instructions

Business Development Associate

Byju's the Learning App, Bangalore
04.2021 - 10.2021
  • Flawless end to end process adherence of hardcore sales by doing cold calling -prospecting - convincing - hunting of provided leads to generate revenue weekly, monthly, quarterly
  • Plan a course of action to encourage timely outstanding payments
  • Lead the way to bring B2B tie-ups with different schools and educational institutions by conducting several campaigns to pull the potential leads of the targeted geography
  • Collection and review of all required documents of interested clients/customers to do accurate financing
  • Convincing several clients/customers by projecting the need, vision and benefits of digital education

Sales Coordinator /Office Admin

Al Ramool Road Marking and Paint Industry, Dubai
10.2018 - 10.2020
  • Collaborate with senior sales managers in weekly meetings by creating and maintaining month-end sales reports
  • Produce reports based on the sales of employees in the sales department
  • Training new staff and ensure staff meet their quotas and goals
  • Submitting accounts for payment to vendors on time
  • Creating Purchase Orders and Delivery orders, and all supporting documentation is attached
  • Coordinate domestic travel and hotel arrangements related to program activities
  • Reconcile or resolve order discrepancies with suppliers
  • Updated client records with current contact and contract information to capitalise on renewals
  • Reviewed client contracts and identified gaps in campaigns for additional revenue growth
  • Produced Weekly, bi-weekly and monthly sales reports and informing team on performance and opportunities

Interactive Social Media Advisor

[24]7 Customer, Bangalore
09.2013 - 10.2014
  • Reviewing customer orders and advise the approximate delivery date via email
  • Arrange pick-up facility for the items damaged or customer unsatisfied
  • Raise a complaint on the missing items in the delivery reported by the customer
  • Processing refund online for the missing items, damaged items or returned items

Education

Bachelor of Commerce - Income Tax

TTL College of Business Management
01.2013

MBA -

Holmes Institute
Brisbane, Australia

Skills

  • Leadership
  • Decision-Making Capability
  • Problem-solving abilities
  • Proficient in Microsoft Office and Google Sheets
  • SQL
  • Visual data representation
  • Gap analysis

Certification

  • Introduction to Personal Branding
  • Using Process Advisor to Analyze and Automate Manual Process

Languages

English
Kannada
Telugu
Hindi

Timeline

Data Analyst - Founders Office

Plum HQ
06.2023 - Current

Assistant Manager - Learner Experience

U-Next Learning PVT LTD, Bangalore
12.2021 - 06.2023

Business Development Associate

Byju's the Learning App, Bangalore
04.2021 - 10.2021

Sales Coordinator /Office Admin

Al Ramool Road Marking and Paint Industry, Dubai
10.2018 - 10.2020

Interactive Social Media Advisor

[24]7 Customer, Bangalore
09.2013 - 10.2014

Bachelor of Commerce - Income Tax

TTL College of Business Management

MBA -

Holmes Institute
Nithin Jayaram