Nithin M
Engineer
Chennai,TN
Summary
- 3 Years experience in data analysis using excel and device testing.
- Facilitate Team Meetings, Metric Preparations, Effort Tracking and Team Time Management.
- Possesses ability to work with multiple teams of varied topology.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Machine Learning Data Associate
AMAZON DEVELOPMENT CENTER
Chennai, Tamil Nadu
08.2018 - Current
- Performed root cause analysis to identify opportunities in customer service products using basic data analysis in Excel.
- Worked on pilot batches by giving inputs and creating SOPs for the following processes: NER, UOM, Amazon Choice, Salt, Pepper and train machine learning models for multiple products across the Customer Engagement Technology organization.
- Found a lapse in Amazon Choice i.e Whenever the product PS4 was asked, the system gave out LQ offer such and PS4 gaming CDs. This was reported and the error was rectified in 2019 which made a major impact on search module for amazon US locale.
- Have taken up the responsibility to administer and regulate the process Pepper (offensive query) by being the key POC and also given inputs on changing the template and this project was a success by eliminating all the offensive query requests.
- Managed up-to 4 plus annotation projects in a day and multiple tasks simultaneously to deliver high priority tasks.
- Discovered error patterns made by associates on Amazon Choice and recovered them successfully which impacted on increase in high annotation quality.
- Effectively influenced, negotiated, and communicated with internal stakeholders.
- Voluntarily participated in automation solutioning between cross functional teams and validated the launch of proposed solutions.
- Created separate wiki page for each process to maintain stakeholders data for employee reference.
- Created individual productivity tracker for the team to evaluate employee work hours for report purposes in quip tool.
- An active participant in all team meetings and have positively criticized various contradictions among the team that helped in arriving at a conclusion.
- Volunteered for overtime for completing backlogs.
- Apart from regular work, have organized and hosted sports tournaments and 2 year end grand events for the team.
Sales and Marketing Intern
The Inner Goddess Academy
Chennai, Tamil Nadu
08.2017 - 05.2018
- Worked as an intern for the for-profit women empowerment NGO.
- Demonstrated products to customers, answered questions and redirected objectives to positive features.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted an exhibition for small scale women entrepreneurs.
- Identified 30+ new sales opportunities each week and leveraged knowledge of company goals and strategies to offer insight into viability of potential connections
Education
B.Tech - Electrical, Electronics And Communications Engineering
Rahman Crescent Institute of Science And Technology
Chennai 06.2014 - 05.2018
12th - Science
Gill Adarsh Matriculation Higher Secondary School
Chennai 06.2013 - 04.2014
10th - Science
Gill Adarsh Matriculation Higher Secondary School
Chennai 06.2011 - 05.2012
Skills
Microsoft Office
Lightroom
Timeline
Machine Learning Data Associate
AMAZON DEVELOPMENT CENTER
08.2018 - Current
Sales and Marketing Intern
The Inner Goddess Academy
08.2017 - 05.2018
B.Tech - Electrical, Electronics And Communications Engineering
Rahman Crescent Institute of Science And Technology
06.2014 - 05.2018
12th - Science
Gill Adarsh Matriculation Higher Secondary School
06.2013 - 04.2014
10th - Science
Gill Adarsh Matriculation Higher Secondary School
06.2011 - 05.2012