Nithin Pereira
Manager
Bengaluru
Summary
Dynamic leader with a proven track record at My Hospitality Pvt Ltd, adept in operations management and team leadership. Excelled in enhancing customer relationships, achieving operational excellence, and driving staff performance. Skilled in strategic planning and training development, significantly contributing to long-term organizational growth and customer retention. Customer-oriented General Manager with 5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments.
Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
6
6
Languages
Work History
Manager
My Hospitality Pvt Ltd
10.2022 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
Operations Manager
NKP Empire Ventures Pvt. Ltd.
03.2018 - 01.2019
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Facilitated smooth collaboration between departments through clear communication channels.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Front Desk Receptionist
Dinmarcopolo Hospitality Pvt Ltd
01.2015 - 02.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
BBA - Business Management
St Aloysius Degree Collage
Bengaluru, IndiaPre University - Commerce
St Joseph's Pre University Collage
High School Diploma - undefined
Nalanda English Higher Primary School
Skills
- Operations management
- Customer relationship management
- Team leadership
- Staff supervision
- Team building
- Strategic planning
- Staff motivation
- Client relations
- Time management
- Training and development
- Contract negotiations
Decision-making
Performance management
Interests
Photography
Swimming
Long Drives
Fishing
Playing Shuttle Badminton
Personal Information
- Date of Birth: 19/12/1992
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Roman Catholic
Timeline
Manager
My Hospitality Pvt Ltd
10.2022 - Current
Operations Manager
NKP Empire Ventures Pvt. Ltd.
03.2018 - 01.2019
Front Desk Receptionist
Dinmarcopolo Hospitality Pvt Ltd
01.2015 - 02.2018
Pre University - Commerce
St Joseph's Pre University Collage
High School Diploma - undefined
Nalanda English Higher Primary School
BBA - Business Management
St Aloysius Degree Collage
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