Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nithin Ps

Nithin Ps

ML Data SME
Kerala

Summary

I was always the kid with a curiosity to learn how large businesses operate in a multicultural environment like my country. This was the core motivation behind my choice to divert my career to the team on Tech Mahindra that deployed Uber-eats to the general public of India.

After an year of meticulous interactive experience among the Indian audience, my journey presented an opportunity to work for Amazon. More than the reputation that preceded Amazon, AI Labelling operations for the largest ecommerce platform in the World was a challenge that motivated me to work on Amazon Global AL operations and it's been exciting ever since with challenging experiences like training and assisting more than 80 employees which gave me a large amount of team handling experience.

All these have urged my curiosity towards the upcoming AI revolution that the entire World is yet to witness.

My career in ML data annotations and the critical challenges that AI systems in Amazon presented in the span of past 3 years have adapted me to operate as an alternative AI-Human-scanner in mitigating the Amazon AI engine to operate in high pace and reduce the error in ADM.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

ML Data SME

Amazon
Banglore
03.2020 - Current
  • Transformed raw data to conform to assumptions of machine learning algorithm.
  • Analyzed large datasets to identify trends and patterns in customer behaviors.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Customer Service Executive

Tech Mahindra
Hyderabad
12.2018 - 12.2019
  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Corresponded with delinquent customers to collect payments and make billing arrangements.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Updated account information to maintain customer records.
  • Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.

Education

Bachelor Of Engineering - Mechanical Engineering

Nehru Institute of Technology
Coimbatore, Tamilnadu
03.2012 - 03.2016

Intermediate - Biology Science

Don Bosco
Thrissur, Kerala
03.2010 - 03.2012

Skills

    Analytical and Critical Thinking

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Timeline

ML Data SME

Amazon
03.2020 - Current

Customer Service Executive

Tech Mahindra
12.2018 - 12.2019

Bachelor Of Engineering - Mechanical Engineering

Nehru Institute of Technology
03.2012 - 03.2016

Intermediate - Biology Science

Don Bosco
03.2010 - 03.2012
Nithin PsML Data SME