Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Nithin S

Bangalore

Summary

Strategic and detail-oriented professional with 6.5+ years of diverse experience in operations management, legal collections, customer success, vehicle diagnostic and HR coordination within the automotive, IT and Lending sectors. Adept at streamlining processes, managing cross-functional teams, executing legal strategies and aligning organizational practices with business goals.

Overview

7
7
years of professional experience

Work History

Operations Manager

Autoglobe Solutions Pvt Ltd
10.2024 - 07.2025
  • Implemented HR and operation policies improving team efficiency and policy adherence.
  • Managed end-to-end recruitment and resource planning aligned with business needs.
  • Ensured statutory compliances under labor laws and carried out audits and documentation.
  • Spearheaded employee performance management and retention initiatives.

Assistant Manager

VCatch
01.2023 - 10.2024
  • Handled PAN India legal operations including issuance of legal notices, execution of court summons, etc.
  • Represented the financial institutions in online conciliations with the aim of resolving the disputes in an amicable manner.
  • Managed centralized document control and legal compliance submissions.

Vehicle Specialist (Customer Success Manager)

Quess Corp Pvt Ltd (Bosch BGSW)
01.2023 - 01.2023
  • Delivered technical support to OEM clients – Toyota, Maruti, and JLR.
  • Led a 63-member cross-border support team (India & South Africa).
  • Handled international escalations with structured SLA protocols.

Vehicle Diagnostic Engineer – Level 4

Manpower Group Services Pvt Ltd (Bosch Ltd – RBIN)
01.2021 - 01.2023
  • Led part number creation/dissolution via SAP, resolving OEM diagnostics issues.
  • Supported ECU flashing projects and diagnostic tools for Piaggio, Escorts, and more.
  • Coordinated vendor support with Panasonic, Pelican, and Capgemini.
  • Trained 26-member internal teams on WSMS systems and policies.

Vehicle Diagnostic Engineer – Level 3

Genius Consultants Pvt Ltd (Bosch Ltd – RBIN)
01.2020 - 01.2021
  • Collaborated with Bosch SA teams on worldwide diagnostics data handling.
  • Resolved service-ticket escalations for Maruti and Toyota.
  • Led ECU servicing/training programs and maintenance operations.

Customer Support Executive – Level 1

Transact Global
01.2019 - 01.2020
  • Delivered L1 support for HMSI, Bosch Car/Diesel services, and OE scanner divisions.
  • Managed Ameyo-based CRM reporting and led a 17-member support team.

Education

BCA -

Narayana Institute of Technology

Internship - Web Development

Glovish Institute of Technology
01.2018

Diploma - Computer Science

M N Technical Institute
01.2017

10th - undefined

St. Claret School
01.2014

Skills

  • Tools: SAP, Ameyo CRM, MS Office, Google Workspace
  • Domains: Vehicle Diagnostics, Operations, Customer Success, Legal Coordination

Awards

Client Gratitude for Turnaround Time–based Service (Bosch), OEM Recognition for Service Excellence (Bosch), Best Strategic Planner – AutoAid (Dec), Exemplary Operations Manager – AutoAid (Feb), Client Service Excellence – AutoAid (Mar)

Timeline

Operations Manager

Autoglobe Solutions Pvt Ltd
10.2024 - 07.2025

Assistant Manager

VCatch
01.2023 - 10.2024

Vehicle Specialist (Customer Success Manager)

Quess Corp Pvt Ltd (Bosch BGSW)
01.2023 - 01.2023

Vehicle Diagnostic Engineer – Level 4

Manpower Group Services Pvt Ltd (Bosch Ltd – RBIN)
01.2021 - 01.2023

Vehicle Diagnostic Engineer – Level 3

Genius Consultants Pvt Ltd (Bosch Ltd – RBIN)
01.2020 - 01.2021

Customer Support Executive – Level 1

Transact Global
01.2019 - 01.2020

Internship - Web Development

Glovish Institute of Technology

Diploma - Computer Science

M N Technical Institute

10th - undefined

St. Claret School

BCA -

Narayana Institute of Technology
Nithin S