Nithiyakalyani Palavesam
Chennai
Summary
Overall experience of 15years across Retail Banking and Investment Banking. Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Training Manager
Standard chartered Global Business Solutions
Chennai
06.2016 - Current
- 8+ years of experience as Training Manager - Planning and Facilitation Classroom and Virtual Trainings on banks Core banking application
- Trained 4000+ participants covering End Users , New Joiners , Business /Product Owners , Operational & Front End user across the globe in SCB markets .
- Trained 4000+ users across global markets on SCB Corebanking Application (eBBs - Electronic Branch Banking System)
- Developed training materials, including manuals, guides and functional specification documents .
- Worked as a key Training Spoc in Projects such as Upgradation of Core banking application in 39 markets , Individual Client Master ( Retail customer onboarding application ) in 5 markets. Some key markets are Singapore , Malaysia , India , Africa , Egypt , Philippines, Nepal ,
- Well versed in Training Need Analysis’s preparation
- Stakeholder management in Project implementation
- Collaborated with department heads to design effective learning strategies that support organizational goals.
- Developed instructional materials such as presentations, videos, simulations and online courses.
- Produced reports and maintained training documents to support training activities.
- Offered specific training programs to help workers generalized and job-specific abilities.
Manager of Operations
Standard chartered bank
Chennai
07.2011 - 10.2015
- Over 4+ years experience in Retail Operations
- Developing New Business Models, Process Workflow and Systems for all secured and unsecured products, in the Bank.
- Manage & Lead Secured and Unsecured Products & Systems – Mortgage Loan, Personal Loan, Credit Card , Loan Disbursal , Cheque Truncation System , Electronic Clearing Service , Custody Management
- Implemented 6S in Operations that helped achieving BOLD Certification (Building Operations Leadership Discipline) for Lending Products
- Project planning expert excelling at interfacing with team members at all levels to meet project deadlines
- Managed Technical-savvy Projects involving designing framework to implementation
- Identified "bottlenecks" and performed Process Re-engineering across several Lending and Liability Products ofthe bank
- Developed Logics for Macro and Automation Initiatives in Banking Processes
Application Developer
Bank of New York Mellon
Chennai
05.2006 - 01.2009
- Developed applications using Java, Java scripts ,Hibernate and Pl/Sql
- Worked with Clients - Pershing and Investment centre for developing a web-based comprehensive online portfolio management platform
- Developed model diagrams using OOAD approach, Unified Modeling Language (UML), Iconix process for building Process Framework
- Developed SCRUM diagrams for Requirement gathering
Education
MBA - Finance And Project Management
Alliance Business School
Bangalore 01-2011
Bachelor of Engineering - Electronics And Instrumentation
Anna University
Chennai05-2006
Skills
- Process evaluation and enhancement
- Training solutions development
- Classroom instruction
- Course planning
- Stakeholder management
- Training delivery
- Exceptional communicator
- Motivational speaking
- Retail Banking Products and application
- Functional requirements analysis
Timeline
Training Manager
Standard chartered Global Business Solutions
06.2016 - Current
Manager of Operations
Standard chartered bank
07.2011 - 10.2015
Application Developer
Bank of New York Mellon
05.2006 - 01.2009
MBA - Finance And Project Management
Alliance Business School
Bachelor of Engineering - Electronics And Instrumentation
Anna University
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