Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
16
16
years of professional experience
Work History
Human Resources Manager
Team Street Consultancy Private Limited
01.2023 - Current
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Recruited top talent to maximize profitability.
Liaised between multiple business divisions to improve communications.
Organized and led staff orientation programs and training to promote collaboration.
Implemented performance reviews and motivational strategies to elevate HR team results.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Motivated employees through special events and incentive programs.
Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Associate Manager
HCL Technologies
10.2015 - 12.2022
Approving credits to the partner's based on the eligibility on lease contracts
Reviewing Leasing contracts and approving the payment plans based on customer/Partner's request
Preparing lease transfer documents as per customer's requirement.
Preparing pending and ageing query report on daily basis to the team
Review of re-bill calculation given by agents before approving the credit notes.
Monitoring and Delegating tasks to team members
Conducting quarterly team performance reviews
Ensures efficient and economical performance in accordance with operating budgets, year-end goals and objectives.
Accountant
Alshaya Outsourcing Company
02.2014 - 10.2015
12 Stores - Sales Accounting & Controls
Passing entries in GL using Oracle, if there is any change made in cash or Card transaction
Reconciliation of Cash Deposits, Cheque Deposits and Gift Vouchers.
Generated financial statements and facilitated account closing procedures each month
· Managed entire accounting cycle including gathering information, preparing documents, finalizing reports and closing books.
Compiled general ledger entries on short schedule with 100% accuracy.
Cash and Credit Expert
Dell International Services
05.2008 - 02.2014
Analyzing credit eligibility for a new/existing customer & upon conclusion raising credit notes & refunding only eligible amount (not requested amount) to customer's bank account.
Approving refunds initiated from team members via Dell Trading bank account to customer's bank account directly upon analyzing customer history.
Maintained adherence to corporate, accounting and GAAP standards; addressed escalated issues.
Demonstrated leadership skills in managing projects from concept to completion.
Education
BBM - Business Management
Mount Carmel College
Bangalore
04.2008
Skills
Talent Acquisition
Contract Negotiation
Company organization
Data and Trends Analysis
HR Management
- Recruitment -
Employee Relations
Process Development- Reporting
SAP Expertise
General Ledger Accounting
Account Reconciliation
Accomplishments
Part of the pilot batch and worked in Kuwait for 3 months, for transition of the process
Handled more than 65 Stores reconciliation and submitted the trial balance during sales closure
Reduced customer TAT from 72hrs to 24hrs
Standardization of queries team reporting structure
As a Job Rotation worked in EMEA Cash Application, USCV, Canada Exchange, and EMEA Invoicing. (Cross functional training)
New Process implementation/change in remit feeding which in turn reduced 3hrs of manual work
Worked on remittance Project, to collect remits on Day 1 for better metrics and to maintain lowest open cash
“ On the spot Award ” in Q3FY11 for STANDARDIZATION of Credit and Re-Invoicing Process
Won 1st place in Centre Stage Event –Presentation Skills Competition
Was a part of ONE DELL AWARD in the year 2010 and 2012
Store Executive at TEAM HIITEC EQPT PRIVATE LIMITED Formerly Titanium Equipment and Anode Manufacturing Company PrivateStore Executive at TEAM HIITEC EQPT PRIVATE LIMITED Formerly Titanium Equipment and Anode Manufacturing Company Private
Senior Finance Executive at Ollion Consultancy Private Limited (Formerly Known as CloudCover Consultancy Pvt Ltd)Senior Finance Executive at Ollion Consultancy Private Limited (Formerly Known as CloudCover Consultancy Pvt Ltd)