Nithya Chinnaraju
Bengaluru,KA
Summary
Accomplished different Job titles with experience addressing various business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise. Organized and dedicated Administrative Assistant with proven track record of providing exceptional support and service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
18
18
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Secretary for Vice President
Robert Bosch Engineering and Business Solutions
Bangalore, Karnataka
05.2012 - 11.2016
- Manage internal and Manager mails, schedule meetings and manage calendars of Vice President and other Department Heads to facilitate communication and enhance business processes.
- Support in travel management like booking airfare tickets, ground transportation, accommodation, Visa, Forex and settlement.
- Produced accurate office files, updated organization charts, crafted presentations to support executives and boost team efficiency.
- Planning workshops, team events and successfully executing the same by providing end-to-end solutions.
- Wrote and proofread error-free letters, memorandum and other business correspondence.
- Scheduled appointments and provided follow-up calls.
- Implemented paperless filing system of the associates for departments and section to keep records up to date.
- Drafted professional memos and letters to support business objectives and growth.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Handled daily scheduling tasks and provided administrative support for Section and Departments.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business requirements.
- Organized confidential envelopes, postage and mail correspondence for Manager and coordinating with delivery and courier services.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Completed accurate daily documents, reports, invoices and mails.
- Provided clerical support to Managers by copying, faxing and filing documents.
- Recorded financial transactions for department using Quickbooks and handled payments of accounts.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Booking conference rooms for important meetings and support to setup for video calls from various locations and coordinating the same.
Support Coordinator
Systech Services Pvt Ltd
Bangalore, Karnataka
08.2009 - 11.2011
- Prepared daily reports to assist business leaders with key decision making and strategic operational planning.
- Interpreted management directives to define and document administrative staff processes.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Established and implemented effective training programs to maximize team performance.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Monitored employee and customer interactions to assess quality of service.
- Developed internal requirements which complied with standards to minimize regulatory risks and liability across program.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
- Arranged corporate and office conferences for company employees and guests.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Coordinated individual duties after careful evaluation of each skill level and knowledge.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Business Developer Executive
National Institute of Management
Bangalore, Karnataka
05.2008 - 06.2009
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Conducted cold- calls to prospect external lead sources and advance sales process.
- Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Fostered and facilitated relationships with product distribution channels to increase product sales.
- Participated in industry organization and trade shows to gather competitive and industry intelligence.
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Investigated and addressed business development challenges to proactively mitigate problems.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Evaluated current service needs and product satisfaction levels with established customers.
- Created vision and provided leadership for targeting larger prospects.
Education
Bachelor of Commerce - Commerce
BHS
Jayanagar 04.2005 - 11.2013
MBA - Business Administration And Management
Sikkim Manipal University
Sikkim 11.2014 - Current
Skills
Excellent Verbal and written communication
Completed A1 German Language course
Meeting support
Multi-line phone systems
Appointment Scheduling
Digital File Management
Cross-functional communication
EHR referral tracking
Database maintenance
Inter-office communications
Microsoft Office
Managing purchasing activities
Expense tracking
Office administration
Data tracking
EHR account setup
Supply ordering
Travel management
Certification
Completed Secretarial training
Timeline
MBA - Business Administration And Management
Sikkim Manipal University
11.2014 - Current
Secretary for Vice President
Robert Bosch Engineering and Business Solutions
05.2012 - 11.2016
Support Coordinator
Systech Services Pvt Ltd
08.2009 - 11.2011
Business Developer Executive
National Institute of Management
05.2008 - 06.2009
Bachelor of Commerce - Commerce
BHS
04.2005 - 11.2013