Nithya Mary Cherian
Chengannur
Summary
Professional admissions expert with student engagement, relationship building, and application management. Utilizes effective communication and personalized support to guide prospective students. Highly reliable, adaptable, and committed to collaborative team efforts and achieving results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ADMISSION COUNSELOR
Salve Maria International
08.2023 - Current
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided students in selecting appropriate courses, universities, and countries based on their academic background and career aspirations.
- Proficient in using CRM software to track leads, schedule follow-ups, and maintain student records.
- Skilled in converting enquiries into applications and enrolments through regular follow-ups and effective counselling.
PROJECT CO-ORDINATOR
Triver Integrated Services
07.2021 - 07.2022
- Coordinate a Project Management Team and delegate tasks
- Identify project needs and develop a detailed timeline for completion
- Keep a track of Project progress and ensure its completion before the deadline
- Maintained manual and electronic filing and information systems
- Answered calls and emails efficiently, recording accurate messages and swiftly following up on enquiries
FRONT OFFICE EXECUTIVE
Jewel Homes
05.2017 - 12.2018
- Provided positive customer experiences and enhanced brand reputation through attentive and helpful services
- Handled complaints calmly and professionally providing appropriate solutions to promote continued customer satisfaction
- Ensured document validation in system maintaining accurate records
- Organize and schedule appointments
Education
MBA - Finance
Madhurai Kamaraj University
01-2019
Bachelor of Science - PHYSICS
University Of Kerala
01-2014
Higher Secondary -
State Syllabus
Thiruvalla01-2011
Matriculation -
State Syllabus
Thiruvalla01-2009
Skills
- Communication skill
- Adaptability
- Time Management
- Teamwork and collaboration
- Attention to detail
- Multitasking
Languages
Malayalam
English
Hindi
Certification
- Diploma in Professional Accounting
- Advanced Excel and GCC VAT
Timeline
ADMISSION COUNSELOR
Salve Maria International
08.2023 - Current
PROJECT CO-ORDINATOR
Triver Integrated Services
07.2021 - 07.2022
FRONT OFFICE EXECUTIVE
Jewel Homes
05.2017 - 12.2018
MBA - Finance
Madhurai Kamaraj University
Bachelor of Science - PHYSICS
University Of Kerala
Higher Secondary -
State Syllabus
Matriculation -
State Syllabus
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