Nithya Rakesh
Coimbatore
Summary
With over 12 years of experience, I have a proven track record of successfully developing and implementing training programs that have resulted in increased productivity and employee engagement. My biggest achievement has been spearheading a company-wide training initiative that resulted in increase in sales. My ability to effectively communicate and collaborate with cross-functional teams has allowed me to deliver comprehensive training solutions that meet the unique needs of each department. With strong leadership skills, I have successfully managed a team of trainers and consistently received positive feedback from trainees for my engaging and interactive training style. My dedication to continuous learning and staying up-to-date with the latest training techniques has allowed me to consistently exceed performance expectations.
Overview
19
19
years of professional experience
Work History
Regional Training Head
Prograd
10.2022 - 12.2024
- As the Regional Training Head at Prograd, India, I led a team of trainers to deliver high-quality training programs for the company's regional offices. With over 1 year of experience in this role, I successfully developed and implemented training strategies that improved employee performance and overall business results. I also collaborated with department heads to identify training needs and design customized programs to address them.
- Created and executed training plans
- Conducted regular evaluations of training effectiveness
- Developed training materials and resources
- Fostered a culture of continuous learning
Center Head
ICICI FOUNDATION
02.2024 - 08.2024
- Rewarded, coached, counseled and disciplined employees.
- Safeguarded funds, equipment and facilities.
- Conducted regular staff meetings to obtain feedback on important issues.
- Devised cross-training matrix to provide adequate backup for positions.
- Kept facility in compliance with all applicable standards and laws.
- Worked with other departments, local governmental organizations and community groups to provide well-rounded host of services for patrons.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Trained and guided team members to maintain high productivity and performance metrics.
Freelance Trainer
Self employed
08.2014 - 08.2022
- As a Freelance Trainer in Saudi Arabia, I have had the opportunity to share my expertise and knowledge with various organizations and individuals. Through conducting training sessions, workshops, and one-on-one coaching, I have helped individuals and teams develop their skills and achieve their goals. With over 8 years of experience in this role, I have gained a strong understanding of adult learning principles and effective training techniques.
- Conducted training sessions for diverse audiences
- Developed customized training materials
- Facilitated interactive workshops
- Provided one-on-one coaching for professional development
- Collaborated with clients to identify training needs
- Evaluated effectiveness of training programs
- Maintained up-to-date knowledge of industry trends
- Fostered a positive learning environment
Training Manager
HDFC Life
06.2012 - 08.2013
- As the Training Manager at HDFC Life, India from June 2012 to August 2013, I was responsible for developing and implementing training programs for the cluster which includes employees in Palakkad, Manjeri and Perinthalmanna. In this role, I played a key part in enhancing the skills and knowledge of our workforce to drive performance and achieve business objectives.
- Designed and facilitated training programs
- Conducted sales training programs
- Developed and maintained training materials
- Monitored and evaluated training effectiveness
- Successfully maintained the highest pass percentage of the region
- Special Appreciation from the ZM for the initiative Sthree Sakthi for women employees in the Region.
Trainer
TIME
03.2010 - 02.2012
- As a Trainer at TIME India from 2010-03 to 2012-02, I was responsible for conducting training for students preparing for CAT, MAT and Bank Tests. My role involved delivering engaging training modules to enhance their skills and knowledge in English Language.
Training Manager
Max New York Life
07.2008 - 10.2009
- As the Training Manager at Max New York Life, India, I was responsible for conducting training programs for new and existing employees. I also worked closely with sales department heads to identify training needs and develop strategies for employee development.
- Training the newly recruited candidates about the Industry, Company, Sales and Products
- Continuous follow up and training with advisors till they complete 6 months with the company
- Identified training needs
- Maintain a track record on the performance of agents and conduct training based on their performance.
- Responsible for the skill and knowledge assessment of new joiners.
- Have successfully maintained the highest pass percentage of the region.
Unit Manager
ICICI Prudential
06.2007 - 01.2008
- As a Unit Manager at ICICI Prudential in India from 2007-06 to 2008-01, I was responsible for leading a team of financial advisors and achieving sales targets for various insurance products. I also worked closely with clients to understand their needs and provide them with suitable financial solutions. During my time at ICICI Prudential, I gained valuable experience in the insurance industry and developed strong leadership skills.
- Team management
- Sales target achievement
- Client relationship management
- Developed leadership skills
Business Analyst
IBM
05.2006 - 06.2007
- During my time as a Business Analyst at IBM, India, I played a crucial role in analyzing and interpreting data to improve business processes and strategies. I was responsible for identifying areas of improvement and implementing solutions to drive efficiency and profitability. My strong analytical skills, attention to detail, and ability to communicate effectively with cross-functional teams allowed me to successfully contribute to the company's growth.
- Data analysis and interpretation
- Process improvement implementation
- Awarded Extra Miler for handling the process efficiently
Education
MSc - Applied Psychology
Barathiar University
Coimbatore, India06-2025
MA - English Literature
Barathiar University
03.2018
BBM - undefined
Sri Ramakrishna College of Arts and Science
04.2006
Skills
- Communication - Expert
- Creativity - Expert
- Teamwork - Expert
- Problem-solving - Expert
- Leadership - Expert
- Adaptability - Expert
- Openness - Expert
- Curriculum design
- Compliance training
- Sales training
- Customer service training
- Excellent communication
- Coaching and mentoring
LANGUAGES
English
Malayalam
Tamil
Hindi
Timeline
Center Head
ICICI FOUNDATION
02.2024 - 08.2024
Regional Training Head
Prograd
10.2022 - 12.2024
Freelance Trainer
Self employed
08.2014 - 08.2022
Training Manager
HDFC Life
06.2012 - 08.2013
Trainer
TIME
03.2010 - 02.2012
Training Manager
Max New York Life
07.2008 - 10.2009
Unit Manager
ICICI Prudential
06.2007 - 01.2008
Business Analyst
IBM
05.2006 - 06.2007
MA - English Literature
Barathiar University
BBM - undefined
Sri Ramakrishna College of Arts and Science
MSc - Applied Psychology
Barathiar University
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