LIKITHANJALI B N

Channel Partner Management:

Managed over 800 partners across India, overseeing end-to-end processes from vendor onboarding to exit.

Onboarded 30+ new vendors each month, ensuring smooth integration and strong relationship management.

Spearheaded the invoice program, overseeing the collection, validation, and processing of invoices for over 500 partner payouts monthly. Generated over 500 purchase orders (POs) each month to support vendor payments.

Maintained precise partner invoice data, ensuring accuracy and transparency, while achieving zero escalations from partners and internal teams.

Actively worked on releasing the spiff to the channel partner team.

Drove an additional 40% turnover revenue from the channel team by executing a strategy of doubling advance payments each month.

Proactively took on additional procurement and CRM responsibilities to support the team.

Generated 20+ purchase requisitions (PRs) based on management’s specifications and requirements each month.

Collaborated closely with suppliers to procure products within budget, negotiating pricing, delivery timelines, and payment terms to achieve 20% cost savings.

Managed stock and inventory, ensuring timely availability, optimizing storage, and minimizing excess inventory.

Addressed and resolved over 150 issues daily, guided candidates on document uploads to LSQ, and assisted more than 70 candidates with MAT test attendance each day.

Achieved Sales Targets: Consistently exceeded sales targets, converting a high volume of leads into loyal customers, and driving revenue growth.

Lead Generation & Prospecting: Reached out to over 300 potential customers daily, generating high-quality leads, and establishing a solid pipeline.

Sales Conversion: Successfully converted inquiries into sales, achieving a conversion rate of 30 inquiries to 7 sales per week, through effective presentations and demonstrations.

Field & Virtual Meetings: Led direct fieldwork and virtual meetings, adapting to customer preferences, and ensuring clear communication of product value.

Top Performer Recognition: Consistently recognized as a top performer for meeting and exceeding sales quotas, and KPIs.

Worked at multiple educational institutions nationwide.

Focused on teaching children and developing their soft skills.

Planned and executed events for over 2,500 children and teachers.

Organized theme-based annual school events.

Contributed to curriculum development and reward systems.

Organized enriching activities to enhance students' learning experiences.

Customer Service: Addressed the needs of over 180 customers daily, providing timely, effective support, and ensuring a high level of customer satisfaction.

Banking Operations: Managed a variety of banking activities, including processing transfers, overseeing overdraft protection, and identifying and escalating fraudulent activities to ensure security.

Issue Resolution: Coordinated with the Home Branch to resolve complex or unresolved customer issues, liaising with branches for verification and swift resolution.

Revenue Generation: Actively converted credit card and loan products into open, active accounts, driving revenue growth, and fostering customer engagement.