Open To Work
Nithya Menon
Bengaluru
Work Preference
Summary
Learning and talent development professional with 18+ years of experience across Deloitte, EY, First American, LHH, and consulting environments. Experienced in designing and delivering leadership development, onboarding, skills, continuing education, and technology-enabled learning interventions aligned to business and talent priorities.
Currently with Deloitte Leadership & Human Potential, facilitating leadership, certification, and milestone learning programs while supporting participant development through structured coaching and cross-functional delivery coordination. Previous experience includes learning strategy, training needs analysis, stakeholder advisory, leadership development, program transitions, resource planning, data-informed improvement, client engagement, and team coaching.
Known for creating practical, high-quality learning experiences, building trusted stakeholder relationships, and translating business needs into scalable development solutions.
Overview
24
24
years of professional experience
Work History
Specialist Manager - DLHP
Deloitte USI
Bengaluru
01.2025 - Current
- Facilitate leadership, certification, and milestone learning programs across in-person and virtual formats for professionals at multiple career levels.
- Deliver structured learning interventions designed to strengthen leadership capability, professional development, and learner readiness.
- Serve as a DFX Coach for milestone programs, supporting participant development through structured feedback, and reflection.
- Partner with the Program Delivery Team to coordinate logistical, technical, material, and facilitation readiness before program delivery.
- Adapt delivery approach to different audiences, learning formats, and program requirements while maintaining consistent quality standards.
- Contribute to a high-quality learner experience across multiple programs and stakeholder groups.
Associate Manager
EY
Kochi
01.2021 - 01.2025
- Designed and delivered onboarding, skills training, leadership development, and continuing education programs aligned to business and talent priorities.
- Partnered with business stakeholders to establish learning frameworks, identify capability needs, define learning plans, and align development interventions to organizational objectives.
- Conducted training needs analysis and supported the design of development plans for future leaders, career progression, and succession planning.
- Led instructional designers in developing e-learning and instructor-led courses tailored to stakeholder requirements and evolving business needs.
- Managed learning project scope, documentation, resource allocation, and stakeholder communication to ensure alignment with business objectives.
- Supported the transition of US CPE Class and US Externals Chat Support processes from a third party to EY for US Managed Services, coordinating requirements, stakeholders, documentation, and transition activities.
- Supported virtual onboarding and induction activities for new talent in the UK region.
- Served as counselor for three Managed Services teams, including US and Executive teams, providing coaching, mentoring, performance support, and development guidance.
- Monitored team performance against KPIs, fostering recognition and team cohesion while facilitating continuous improvement and development initiatives.
- Analyzed annual DEI Pulse survey and tracked trends to provide actionable insights for leadership, guiding improvement priorities.
- Acted as a trusted advisor and escalation point for learner, client, and stakeholder queries.
Deputy Manager - Learning and Development
First American
10.2019 - 12.2020
- Designed and implemented training programs aligned to organizational goals, capability priorities, and senior employee performance needs.
- Conducted needs assessments and identified skill gaps to develop targeted learning solutions addressing business and employee development requirements.
- Evaluated learning effectiveness and used feedback and assessment findings to improve program content and delivery.
- Developed interactive e-learning, workshops, and facilitator materials to enhance learning experiences for diverse employee audiences.
- Collaborated with trainers, subject matter experts, and external providers to optimize learning delivery and content development.
- Conducted regular assessments across departments to identify emerging capability and development needs.
Regional Manager- L&D Operations
Lee Hecht Harrison
India
03.2019 - 10.2019
- Led and coached a delivery consultant team, supporting performance, development, retention, and achievement of KPI expectations.
- Partnered with business teams and clients to understand capability gaps and design customized learning interventions.
- Managed learning engagements across planning, delivery, stakeholder communication, and post-program follow-up.
- Ensured learning content and delivery approaches aligned with client objectives, organizational culture, and business requirements.
- Coordinated a coach and trainer network, including capability validation, assignment of resources, and delivery readiness.
- Managed client relationships and expectations throughout the program lifecycle.
- Delivered The Leadership Contract program to the Adecco leadership team in India.
Senior Consultant
Glow Worm Consulting
India
09.2018 - 01.2019
- Assessed client requirements through interviews, focus groups, surveys, and stakeholder discussions.
- Translated client needs into customized learning programs, workshops, and development interventions.
- Delivered learning solutions for domestic and international clients across varied business environments.
Business Head and Chief Trainer
Flex-I Partners /Reflex Training Partners
Doha/India
03.2014 - 09.2018
HR Consultant/Corporate Trainer
The Performance Factory L.L.C.
Muscat/India
01.2009 - 03.2012
Team Coach and Team Trainer
Aviva Offshore Service
India
07.2005 - 03.2007
Quality Assurance Analyst
America Online India Pvt. Ltd.
India
08.2002 - 07.2005
Education
Bachelors in Commerce -
NSS College
University of Calicut Diploma in Training and Development -
ISTD
Skills
- Learning Strategy and Intervention Design
- Leadership Development
- Training Needs Analysis
- Stakeholder consulting
- Program delivery
- Program Governance and Transitions
- E-learning solutions
- Learning Content Development
- Data analysis
- Budget planning
- Team Leadership and Coaching
- Performance Management
- Facilitator, SME and Vendor Coordination
- Organizational skills
- Change Management
- AI-Enhanced Learning
Professional Highlights
- Facilitated the Transition of Processes: Successfully contributed to the transition of two key processes, specifically the US CPE Class and US Externals Chat Support, enhancing operational efficiency for the Managed Services in the US Region.
- C-Suite Collaboration: Partnered closely with C-level executives to design and implement comprehensive Learning and Development strategies that fostered a culture of continuous learning.
- Global Learning Program Facilitation: Gained recognition for effectively delivering virtual and in-person learning programs for a global audience at EY.
- Learning Consultant for Business Challenges: Successfully identified business challenges and developed tailored learning solutions.
- Content Development for Evolving Business Needs: Supported the evolving needs of the business through the development and refinement of content.
- Leadership Development Module Delivery: Delivered the Leadership Contract (TLC) module to the Adecco leadership team in India.
- Tailored Solutions for Client Environments: Provided customized solutions aligned with the client's unique environment.
- Development of Workforce Management Systems: Developed robust systems for managing the workforce.
Timeline
Specialist Manager - DLHP
Deloitte USI
01.2025 - Current
Associate Manager
EY
01.2021 - 01.2025
Deputy Manager - Learning and Development
First American
10.2019 - 12.2020
Regional Manager- L&D Operations
Lee Hecht Harrison
03.2019 - 10.2019
Senior Consultant
Glow Worm Consulting
09.2018 - 01.2019
Business Head and Chief Trainer
Flex-I Partners /Reflex Training Partners
03.2014 - 09.2018
HR Consultant/Corporate Trainer
The Performance Factory L.L.C.
01.2009 - 03.2012
Team Coach and Team Trainer
Aviva Offshore Service
07.2005 - 03.2007
Quality Assurance Analyst
America Online India Pvt. Ltd.
08.2002 - 07.2005
Bachelors in Commerce -
NSS College
Diploma in Training and Development -
ISTD