Nithya Sakunthala Krishnan
PDM Specialist
Chennai,TamilNadu
Summary
SUPPLY CHAIN MANAGEMENT PROFESSIONAL Profile & Strengths: Competent, diligent & result-oriented, and diversified experience in supply chain management. Technically equipped and well-versed with SAP and computer applications like MS Word and MS Excel. Excel in building relationships with clients, identifying new business opportunities, handling client communication, and communicating business offerings to customers. Skilled leader during business meetings. Strong business acumen, attention to detail, excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
SERINOR BUSINESS OPERATION ASSOCIATE III, Process Associate
HEWLETT PACKARD – HP COM PUTING AND PRINTING SYSTEMS INDIA PVT LTD
CHENNAI
03.2013 - Current
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
- Developed production techniques and production processes to meet customer and organizational needs.
- Monitored and reported on process performance to verify compliance with established standards.
- Conducted training and applied change management to achieve desired outcomes.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- I was involved in a system simplification project. I collaborated with several members to migrate 60k manufacturing parts and 15K BOMs from the old tool to the new tool to complete the project within timeline.
- Traveled to Singapore for New process Transition in FY16
CLAIMS ANALYSIS SENIOR REPRESENTATIVE
DELL INTERNATIONAL PRIVATE LIMITED
Chennai
11.2010 - 09.2012
- Handled the team of 5 people
- Allocating the claims to team members and make sure the quality of the process
- Adjudicating the healthcare claims and paying the bills to the service provider
- Follow up with onshore for claim related queries
- Preparing reports and sending it to client on daily basis.
- Resolved issues through careful research and follow-up with customers.
- Trained newly hired employees on company policies and procedures regarding diverse situations.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Education
Bachelor Science - Microbiology
Valliammal College For Women From Madras University
01.2006 - 04.2009
Skills
Written Communication
undefinedAdditional Information
- USING TOOLS : Windchill, SAP, MS4, Alfresco, DMS, MS Word and MS Excel
Timeline
SERINOR BUSINESS OPERATION ASSOCIATE III, Process Associate
HEWLETT PACKARD – HP COM PUTING AND PRINTING SYSTEMS INDIA PVT LTD
03.2013 - Current
CLAIMS ANALYSIS SENIOR REPRESENTATIVE
DELL INTERNATIONAL PRIVATE LIMITED
11.2010 - 09.2012
Bachelor Science - Microbiology
Valliammal College For Women From Madras University
01.2006 - 04.2009
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