Nithya Shree G
DBRO Senior Associate
Bangalore
Overview
22
22
years of professional experience
4
4
Languages
Work History
DBRO Customer Support Assciate
Alorica And Amazon
08.2001 - 01.2024
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Government High School
Bangalore 04.2001 -
Skills
Scheduling
Complaint Resolution
Data Collection
Multitasking Abilities
Software Proficiency
Conflict Resolution
Team Building
Timeline
DBRO Customer Support Assciate
Alorica And Amazon
08.2001 - 01.2024
High School Diploma -
Government High School
04.2001 -