Nithya Shree J
Bangalore
Summary
Proactive and detail-oriented, I excelled as a Housekeeping Intern with 18 months of comprehensive training at ITC Hotels, where I enhanced guest satisfaction and efficiency by swiftly completing cleaning tasks and maintaining pristine environments. My expertise in chemical handling and exceptional customer service skills contributed to a notable improvement in room readiness, showcasing my ability to work effectively in fast-paced settings.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Housekeeping Intern
ITC Hotels
06.2023 - 12.2024
- Completed 18 months of hands-on training in professional housekeeping.
- Assisted in reducing room turnaround time by completing cleaning tasks quickly and effectively, ensuring rooms were ready for new guests.
- Improved guest satisfaction by consistently maintaining a clean and organized environment in guest rooms and common areas.
- Contributed to a positive guest experience by responding promptly to requests for additional supplies or services.
- Maintained a safe work environment by adhering to all safety guidelines and reporting potential hazards to supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
CII Institute of Hospitality
Bengaluru, India 06.2023 - 12.2024
Bachelor of Commerce, India - Accounting, India
KLE Society's Degree College
Bengaluru10.2022
Skills
Maintenance knowledge
Chemical Handling
Cleaning and organizing abilities
Customer service-focused
Teamwork and Collaboration
Time Management
Languages
English
Advanced (C1)
Kannada
Advanced (C1)
Hindi
Intermediate (B1)
References
Available upon Request.
Timeline
Housekeeping Intern
ITC Hotels
06.2023 - 12.2024
CII Institute of Hospitality
06.2023 - 12.2024
Bachelor of Commerce, India - Accounting, India
KLE Society's Degree College
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