Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NithyaShree.C

Team Lead - Operations, Amazon
Bengaluru

Summary

Over a decade, I have gained professional experience and proved myself an effective team leader. I have managed diverse teams in the Global Trade domain, dealing with critical and complex issues. I have also served as a Subject Matter Expert for an Anti-Dumping Duty and Section 301 (Trump tariff) team in Global Trade Service. Currently, I am seeking an opportunity to enhance my knowledge and skill set further and contribute to the success of an organization.

Overview

11
11
years of professional experience
7
7
years of post-secondary education

Work History

Team Lead

Amazon
06.2023 - Current
  • As a Team Lead at Amazon in Global Trade Compliance, I manage two critical processes: the Anti-Dumping Duty (ADD) Program and Section 301 (Trump Tariff exclusions).
  • Provide leadership to employees, fostering optimal performance and maintaining consistent operations. Encourage a positive and friendly team attitude through coaching and addressing strengths and weaknesses to achieve collective goals.
  • Managing the process which involves risk management and control management in terms of compliance and which is closely tied to finance controls
  • In collaboration with senior leadership and stakeholders, I share insights and gain valuable input on best practices to enhance monthly goals and maintain quality. Additionally, I schedule and plan daily tasks, training sessions, and development initiatives for team members.
  • Conducting team meetings and brainstorming sessions, I assess goal progress and facilitate discussions to meet program deadlines. My role involves prioritising workflow, addressing daily operational challenges, and ensuring seamless operations to support goal attainment.
  • Furthermore, actively contribute to the onboarding process and different marketplaces by assisting with new hire orientation programs and training, ensuring that employees follow standard work processes and acquire role-specific skills.

Subject Matter Expert

Amazon
07.2022 - 06.2023
  • In my role as a Subject Matter Expert, I play a crucial role in supporting the Anti-Dumping Duty (ADD) program within the Trade Compliance Team. This program aims to safeguard the company from financial liabilities associated with importing specific products from certain countries.
  • I manage the ADD team end-to-end, providing leadership, guidance, and direction to ensure compliance with import and export trade controls, policies, and procedures.
  • My key responsibilities include overseeing the effective gating process for goods, reviewing products against the 600+ AD/CVD orders enforced by the U.S. government, and developing the UI-based screening tool "SCREEN" to screen products with purchase orders.
  • Additionally, I constantly check orders published by the U.S. government, updating the database and supporting screening efforts.
  • Update procedures, documentation, and SOPs and analyze trade-related information for various countries.
  • Review products to determine their susceptibility to Anti-Dumping Duty and block potential shipments accordingly.
  • Maintaining regular interaction with stakeholders, I understand business requirements, ensuring timely onboarding and completion of requirements.


Senior Associate - Import/Export

Amazon
06.2016 - 06.2022
  • Conducting product reviews based on the country of origin and Case IDs related to Anti-Dumping/Countervailing Duty (ADD/CVD) Scopes, as published by U.S. Customs and Border Protection.
  • Assessing whether products fall under ADD/CVD applicability.
  • Creating questionnaires tailored to case requirements and engaging in discussions with vendors to determine the ADD/CVD applicability of ASINs.
  • This involves actively managing daily communication with vendors, particularly regarding Country of Origin certificates, and making decisions on the hold/release of shipments with appropriate justifications.
  • Regularly communicating with customs brokers to address their queries related to ADD/CVD cases, ensuring a seamless flow of information and compliance with relevant regulations.

Marketing Executive

William Penn Pvt.Ltd
03.2013 - 02.2016
  • Execution of both ATL & BTL activities as per plan for the respective brands
  • Responsible for all in store branding and creative requirement for the all the stores
  • Monitoring monthly marketing expenses budget
  • Responsible for all the collateral, catalogues and EDM requirement for the company
  • Execution of promotional ideas & evaluating the same against

projection/estimation

  • Monitoring walk-ins for the exclusive stores & ensuring there's growth in walk-ins during promotion or advertisement weeks
  • Co-ordinate and support Visual Merchandise design, production and implementation for all the retail stores
  • Preparing weekly marketing activity report
  • Vendor Management for Marketing service
  • Execute promotions and cross promotional tie ups with appropriate brand partners and mall
  • Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
  • Created sales strategies to promote advertising offerings and motivate larger deals.
  • Managed annual marketing budgets and expenses.
  • Managed new product and content releases, from planning to implementation and post campaign reviews.

Education

MBA - Marketing

Master of Business Administration Amity University
Bengaluru
04.2011 - 01.2013

Bachelor of Commerce -

Jyoti Nivas College
Bengaluru
06.2008 - 04.2011

Pre-university Course -

Jyoti Nivas College
Bengaluru
06.2006 - 04.2008

SSLC (Secondary School Leaving Certificate) -

Mary Immaculate High School
Bengaluru
06.2005 - 03.2006

Skills

Stakeholder Management

Operations Management

Risk Management

Control Management

Performance Management

Functional & employee Training

Software/application - MS Office (Excel, Word, PowerPoint)

Accomplishments

  • Earned multiple awards and recognitions for consistently meeting and surpassing set targets and exceeding performance expectations.
  • Successfully onboarded various marketplaces for streamlined processes.
  • Automated screening processes from macro-based to Python-based tools, enhancing efficiency and accuracy.
  • Contributed to company cost savings by automating various manual processes, resulting in a reduction in allocated team headcount.

Timeline

Team Lead

Amazon
06.2023 - Current

Subject Matter Expert

Amazon
07.2022 - 06.2023

Senior Associate - Import/Export

Amazon
06.2016 - 06.2022

Marketing Executive

William Penn Pvt.Ltd
03.2013 - 02.2016

MBA - Marketing

Master of Business Administration Amity University
04.2011 - 01.2013

Bachelor of Commerce -

Jyoti Nivas College
06.2008 - 04.2011

Pre-university Course -

Jyoti Nivas College
06.2006 - 04.2008

SSLC (Secondary School Leaving Certificate) -

Mary Immaculate High School
06.2005 - 03.2006
NithyaShree.C Team Lead - Operations, Amazon