Summary
Overview
Work History
Education
Personal Information
Timeline
Generic
Nitiin Kumar

Nitiin Kumar

Infrastructure, Banking, Finance
Noida Extension

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

24
24
years of professional experience
2010
2010
years of post-secondary education

Work History

Head Operations

ABCI Infrastructures Pvt Ltd
01.2024 - Current
  • Led overall operations for major railway tunnel, earth work construction projects, including the Indore Project (₹1,000 Crores) and Abu Road Project (₹1,100 Crores), ensuring timely execution within budgetary and compliance frameworks.
  • Directed end-to-end operations management for large-scale railway tunnel construction projects, ensuring alignment with project timelines, regulatory standards, and cost efficiency.
  • Spearheaded recruitment and deployment of skilled and semi-skilled manpower across project sites, ensuring timely mobilization and workforce planning based on project requirements.
  • Oversaw the entire procurement lifecycle—from requirement gathering to vendor negotiations and finalization—for key materials, machinery, and services, maintaining cost control and timely delivery.
  • Managed heavy machinery acquisition and deployment, ensuring availability, maintenance, and optimal usage of tunnel boring equipment and other specialized construction assets.
  • Implemented robust compliance frameworks in line with regulatory norms, including labor laws, safety standards, environmental regulations, and quality benchmarks across sites.
  • Liaised with central and state government departments to secure mandatory No Objection Certificates (NOCs), statutory clearances, and ensure uninterrupted project progress.
  • Supervised site development and execution planning, ensuring effective coordination between engineering, logistics, and field teams to meet construction milestones.
  • Built and maintained strong relationships with vendors and subcontractors, negotiating terms, ensuring adherence to SLAs, and resolving performance-related issues.
  • Established SOPs and reporting mechanisms to track project progress, cost metrics, material consumption, and resource utilization, facilitating informed decision-making at the leadership level.
  • Acted as the key interface between project teams and senior management, providing regular updates, identifying bottlenecks, and initiating corrective measures to ensure operational excellence.

Entrepreneurial Ventures
02.2016 - 12.2023
  • Company Overview: Government Consultant/ Manufacturing
  • Worked extensively with the ARIAS Society under the Ministry of DONER (Development of North Eastern Region), contributing to government-led initiatives focused on rural development and agricultural modernization in Assam.
  • Played a key role in the development of the livestock sector, supporting sustainable business models and infrastructure for livestock rearing and allied activities.
  • Operated as an importer of modern agricultural equipment to support Livestock sector, introducing advanced technologies to enhance farming efficiency and productivity in rural areas.
  • Acted as a liaison with District-Level Development Authorities and Deputy Commissioner (DC) offices, ensuring seamless coordination and compliance across government-led infrastructure and agricultural projects.
  • Established and currently manage a paver block manufacturing plant, supplying certified materials for government infrastructure projects, including rural roads, public buildings, and utility spaces.
  • Contributed directly to the rural infrastructure development across Assam, participating in the execution of projects related to road networks, irrigation systems, and community development assets.
  • Government Consultant/ Manufacturing

Branch Manager(AVP)

HDFC Bank Ltd
09.2012 - 01.2016
  • Successfully led end-to-end operations of a high-performing retail bank branch, ensuring alignment with business objectives, compliance standards, and customer service excellence.
  • Maintained full adherence to RBI guidelines, KYC/AML norms, and internal audit requirements, resulting in consistent high audit ratings and regulatory compliance.
  • Developed and executed strategic plans to achieve business growth targets, including CASA deposits, retail loans, third-party products, and fee-based income.
  • Managed a portfolio exceeding ₹560 Crores, while maintaining optimal asset quality, risk control, and customer satisfaction metrics.
  • Monitored and controlled branch profitability by driving cost efficiency, improving operational effectiveness, and enhancing cross-selling initiatives.
  • Built and nurtured strong relationships with high-value customers and local businesses to drive new account acquisition and retention.
  • Provided hands-on leadership to a team of 45 staff, including sales, operations, and service personnel; fostered a performance-driven culture through coaching, goal setting, and continuous improvement.
  • Liaised with regional/zonal offices and compliance departments for routine reporting, issue resolution, and implementation of corporate directives.
  • Ensured robust internal control systems, daily reconciliations, and timely resolution of exceptions and outstanding items.
  • Oversaw customer grievance redressal, ensuring high standards of service quality and customer experience.
  • Organized regular training sessions and compliance awareness programs to keep the team updated on policy, regulatory, and product knowledge.
  • Spearheaded local marketing and promotional campaigns to improve brand visibility and expand the customer base in the branch catchment area.

Project Manager

Aviva Life Insurance Company
07.2008 - 09.2012
  • Led the design and implementation of new engagement models for onboarding and activating advisors and sales managers, with a focused strategy on improving advisor mix—including targeted initiatives to enhance women advisor participation.
  • Ensured recruitment of advisors from desired profiles by strengthening the selection and screening process, improving overall advisor quality.
  • Spearheaded distribution expansion through alternate recruitment channels, including Advisor Relationship Centers (ARCs) and project trainees, increasing field force efficiency.
  • Conducted lead generation and recruitment drives to onboard new advisors, strengthening the frontline sales network.
  • Oversaw IRDA training compliance for new sales managers and advisors, ensuring timely certification and onboarding readiness.
  • Monitored probation performance of newly hired sales managers against business and recruitment KPIs, ensuring timely intervention and support.
  • Executed cost optimization initiatives across sales and support functions, identifying savings in areas such as sales manpower hiring, printing logistics, and cash management systems, improving operational efficiency.
  • Provided top management with regular financial impact analysis of the sales channel, supporting data-driven decisions and strategic enhancements.
  • Conceptualized and implemented Rewards & Recognition (R&R) platforms to boost advisor and sales team motivation, leading to improved retention and performance.
  • Designed and deployed standardized operational processes, tracked implementation metrics, and initiated improvements to enhance execution efficiency.
  • Created and managed the Monthly Micromarketing Calendar, tracked implementation results, and used insights to fine-tune local marketing strategies.
  • Partnered with the training department to co-develop impactful content and ensured timely and effective delivery of training modules aligned with business needs.

Senior Officer Branch Banking

ICICI Bank Limited
12.2004 - 06.2008
  • Supervised daily branch operations including cash management, clearing, account servicing, and documentation to ensure smooth functioning and regulatory compliance.
  • Ensured 100% adherence to RBI regulations, KYC/AML guidelines, and internal audit controls, contributing to consistently high audit ratings.
  • Monitored and reconciled office and suspense accounts, tracked exception reports, and took corrective actions to maintain operational hygiene.
  • Handled high-value transactions, monitored teller and vault operations, and ensured strict control over cash limits, branch keys, and dual custody protocols.
  • Supported the Branch Manager in MIS reporting, compliance documentation, and preparation for internal/external audits and inspections.
  • Liaised with regional office, compliance teams, and external vendors for timely resolution of operational issues and service requests.
  • Played a key role in account opening processes for individuals and businesses, ensuring timely processing and accurate document verification per banking and KYC norms.
  • Ensured effective management of EOD processes, ATM reconciliations, locker operations, and customer instructions.
  • Contributed to improving customer satisfaction by resolving service-related queries, ensuring timely transaction processing, and maintaining service quality standards.
  • Conducted regular training and briefings for junior staff on operational procedures, compliance updates, and customer service best practices.
  • Assisted in the implementation of technology upgrades and process automation, improving branch efficiency and reducing manual errors.

Executive

FIRST FLIGHT COURIERS LTD
04.2001 - 12.2004
  • Responsible for handling end to end EXIM operations with due diligence, which involved the documentation check of the daily interaction with foreign clients settled in different part of the countries.
  • Handled a franchisee network of 9 partners in Kanpur city. Direct sales support to the franchise’s corporate clients.

Education

Post Graduate Diploma in Business Management - Marketing & finance

National Institute of Business Studies

B.Com - undefined

Kanpur University

Personal Information

Date of Birth: 06/05/82

Timeline

Head Operations

ABCI Infrastructures Pvt Ltd
01.2024 - Current

Entrepreneurial Ventures
02.2016 - 12.2023

Branch Manager(AVP)

HDFC Bank Ltd
09.2012 - 01.2016

Project Manager

Aviva Life Insurance Company
07.2008 - 09.2012

Senior Officer Branch Banking

ICICI Bank Limited
12.2004 - 06.2008

Executive

FIRST FLIGHT COURIERS LTD
04.2001 - 12.2004

B.Com - undefined

Kanpur University

Post Graduate Diploma in Business Management - Marketing & finance

National Institute of Business Studies

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Nitiin KumarInfrastructure, Banking, Finance