Nitika Panwar
Mumbai
Summary
Results-driven sales professional with over 12 years of experience in consultative selling, business development, and client relationship management. Proven track record of exceeding sales targets, securing high-value deals, and maintaining customer satisfaction. Recognized for exceptional performance at Club Mahindra, achieving the prestigious Centurion Club (₹1 crore in business), and being a valued member of MD and CSO Clubs. Adept at identifying business opportunities, closing deals, and driving revenue growth.
Overview
12
12
years of professional experience
Work History
Business Partner
DSA - Club Mahindra, Mumbai
01.2023 - Current
- Successfully performed sales and client relationship management.
- Spearheaded B2B and B2C client acquisition, consistently exceeding sales targets and driving significant revenue growth.
- Engaged in lead generation through cold calling, referrals, kiosks, and promotional activities.
- Conducted on-ground marketing campaigns and events to generate quality leads.
- Delivered impactful sales presentations to corporate clients, showcasing value propositions that influenced decision makers.
- Maintained comprehensive knowledge of product offerings to enhance sales effectiveness.
- Provided excellent post-sales support and conflict resolution, ensuring client satisfaction.
Senior Relationship Manager
Mahindra Holidays and Resorts India Ltd., Mumbai
02.2015 - 12.2022
- Achieved and surpassed sales targets, consistently ranking among the top performers.
- Generated ₹1 crore+ in business, earning the prestigious Centurion Club recognition.
- Multiple-time achiever of half-century sales milestones.
- Selected as a distinguished MD and CSO Club member for outstanding contributions.
- Developed and maintained strong relationships with high-net-worth clients to drive membership sales.
- Delivered compelling sales presentations and successfully closed high-value deals.
- Resolved customer queries, handled objections, and ensured a seamless membership experience.
- Led cold calling and lead generation efforts, leveraging existing databases and referrals.
Business Development Executive
Adisa Overseas Placements & Trade Pvt. Ltd., Mumbai
02.2014 - 01.2015
- Identified and pursued B2B opportunities with customized service proposals.
- Developed and managed the company’s LinkedIn profile, enhancing brand visibility.
- Secured and negotiated contracts, successfully closing deals with Acontec Engineering WLL.
- Strengthened client relationships and drove international business expansion.
Center Coordinator
MT Educare Limited, Mumbai
05.2013 - 01.2014
- Managed admission targets and lead generation for school partnerships.
- Conducted parent counseling and converted inquiries into enrollments.
- Scheduled meetings with school authorities to promote MT Educare’s educational services.
- Handled direct sales, cold calling, and market mapping for potential business expansion.
Education
PGDM (MBA) -
ITM Business School
Navi Mumbai06-2013
Skills
CRM & Sales Management Tools
EXTRACURRICULAR ACTIVITIES
Served as Director of Club Service & Zonal Coordinator for Rotaract Club (RID: 3140) for 2 years.
CORE COMPETENCIES
- High-Performance Sales & Revenue Growth
- Relationship Management & Client Retention
- Effective Communication & Presentations
- Negotiation & Objection Handling
- Strategic Business Development
- Team Collaboration & Leadership
- Effective Sales Presentations
- Customer-Centric Approach
PERSONAL ATTRIBUTES
- Highly motivated and target-oriented professional.
- Strong communication and negotiation skills.
- Passionate about delivering excellent customer experiences.
Timeline
Business Partner
DSA - Club Mahindra, Mumbai
01.2023 - Current
Senior Relationship Manager
Mahindra Holidays and Resorts India Ltd., Mumbai
02.2015 - 12.2022
Business Development Executive
Adisa Overseas Placements & Trade Pvt. Ltd., Mumbai
02.2014 - 01.2015
Center Coordinator
MT Educare Limited, Mumbai
05.2013 - 01.2014
PGDM (MBA) -
ITM Business School
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