Nitin Pandita
Jammu
Summary
To leverage my nine years of experience in networking, with a strong focus on voice and security solutions, aiming to design and maintain secure, high-performance communication infrastructures while driving innovation and operational excellence.
Overview
10
10
years of professional experience
Work History
Consultant
Capgemini
04.2022 - Current
- Point of escalation for engineers handling the TAC cases
- Conduct and deliver collaboration trainings for new joiners
- Team management
- Collaborating with Cross Tech and provide issue resolution
- Handling CAP customers issue ensuring customer retention
Senior Specialist
HCL
08.2020 - 03.2022
- CMS Managed Collab L2 Engineer
Network Engineer
Altran
10.2016 - 08.2020
- CUCM TAC engineer
Trainee Analyst
JK Technosoft
09.2015 - 05.2016
- L1 engineer
Education
B. Tech - ECE
SKIET
Kurukshetra01.2015
12th -
JKBOSE
Jammu03-2011
10th -
JKBOSE
Jammu03-2009
Skills
- Cisco Collaboration
- Voice protocols (SIP, SCCP, H323, MGCP)
- Voice domain management troubleshooting
- Cisco Catalyst SD-WAN architecture and deployment
- ISE fundamentals and deployment
Personal Information
- Father's Name: R.K Pandita
- Mother's Name: Usha Pandita
- Date of Birth: 12/11/94
- Nationality: Indian
Timeline
Consultant
Capgemini
04.2022 - Current
Senior Specialist
HCL
08.2020 - 03.2022
Network Engineer
Altran
10.2016 - 08.2020
Trainee Analyst
JK Technosoft
09.2015 - 05.2016
B. Tech - ECE
SKIET
12th -
JKBOSE
10th -
JKBOSE
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