Summary
Overview
Work History
Education
Skills
Websites
Certification
Profile Snapshot
Organisational Experience
Courses Completed
Personal Information
Languages
Timeline
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NITIN ARORA

NITIN ARORA

Delhi

Summary

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

19
19
years of professional experience
9
9
Certifications

Work History

Senior Scrum Master

IBM
  • Developed strong relationships with key stakeholders across various departments to enhance collaboration efforts on complex projects.
  • Wrote, updated and maintained project documentation.
  • Updated customers and senior leaders on progress and roadblocks.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Fostered a culture of continuous improvement, leading retrospectives to identify areas for process enhancement.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
  • Enabled efficient knowledge transfer across the organization by developing comprehensive training materials and conducting informative workshops on Agile best practices.
  • Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
  • Coordinated with external vendors to deliver IT project components.
  • Communicated project updates to stakeholders at all levels.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle.
  • Reduced time-to-market with efficient backlog management and prioritization of tasks based on business objectives.
  • Negotiated and managed project budgets to meet goals.
  • Managed various IT projects to meet deadlines and customer requirements.

Project Manager

Accenture Technologies
05.2010
  • Following the project lifecycle methodology defined under the process framework; ensuring that client deadlines are met within project budgets; reviewing test cases and codes for conducting Unit & System Integration Testing
  • Developing a project governance model for IT projects with focus on providing transparency in project selection, project priority, execution and management; providing overall leadership to the entire project team including managing deliverables of other functional team leaders
  • Creating and managing the estimates, project plan, project schedule, resource allocation and expenses to ensure that targets are achieved
  • Writing PSP, PWO, SOW for vendors and delivering the artifacts as per SDLC compliance; resolving the post-production issue tracking and getting them addressed by development team as per priority
  • Dealing with the project status calls & interacting with offsite coordinator for solving the query in the timely manner
  • Interfacing with the Contract Management Team for contract and spearheading contract writing & estimation
  • Managing delivery frameworks and new technology implementation projects for streamlining related activities as per quality standards; creating and estimating user stories for development activity; participating in daily Scrum meetings and updating status of user stories working on to the Scrum Masterkihhiihihi
  • Interacting with users for requirement gathering and preparing functional specifications & low-level design documents; supervising the design and creating functional specifications & test plans for use by the team

Business Manager

IBM
08.2021 - Current
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout projects'' lifecycles.
  • Devised test plans to validate accuracy of IT projects.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Researched current trends to stay knowledgeable in Scrum methods.
  • Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
  • Led cross-functional teams to successfully complete IT projects.
  • Streamlined release processes through close coordination between development teams and operations staff.
  • Updated customers and senior leaders on progress and roadblocks.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Monitored and tracked project progress to support timely completion.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
  • Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.

Program Manager

Accenture Technologies
05.2010 - 08.2021
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Researched industry best practices in support of training development and program content.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Participated in vendor selection and management process for program initiatives.
  • Developed and maintained logistics workflows, procedures and reports.
  • Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Leveraged project management processes and tools to define and execute projects.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Launched quality assurance practices for each phase of development
  • Built teams to address project goals and objectives for multiple projects.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed detailed plans based on broad guidance and direction.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
  • Increased customer satisfaction through effective communication of program goals and expectations.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Data Analyst

Aricent Technologies
01.2008 - 05.2010
  • Established a culture of continuous improvement by fostering open communication channels and encouraging feedback on data analysis methodologies.
  • Created data models to support decision-making processes.
  • Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
  • Generated standard and custom reports to provide insights into business performance.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Optimized data access and storage to improve performance of analytics systems.
  • Maintained up-to-date knowledge of industry trends and advancements in data analytics, enhancing the adaptability of solutions provided.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Created dashboards to monitor and track key performance indicators.
  • Implemented robust quality control measures to minimize errors and improve the reliability of analytical outputs.

MIS Analyst

BenQ
03.2007 - 12.2007
  • Enhanced data accuracy by conducting thorough analysis and implementing data validation processes.
  • Contributed to internal audits by providing accurate records of system usage and compliance with established policies and regulations regarding information management practices.
  • Streamlined reporting processes for increased efficiency in generating performance metrics.
  • Standardized documentation practices for efficient knowledge transfer between team members and across departments within the organization.
  • Offered input for complex documents to support client-ready final versions.
  • Provided guidance to junior analysts, contributing to a positive work environment focused on continuous learning and growth opportunities.
  • Evaluated new software applications for potential integration into the existing MIS infrastructure, ensuring compatibility with current systems.

HRMIS/Data Analyst

Moser Baer India Ltd.
03.2005 - 03.2007
  • Streamlined data processing for faster results by implementing advanced analytics tools.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Worked with business intelligence software and various reports to glean insights into trends and prospects.
  • Maintained up-to-date knowledge of industry trends and advancements in data analytics, enhancing the adaptability of solutions provided.
  • Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
  • Presented findings to executive leadership teams through concise presentations, influencing future strategy development.
  • Documented effective and replicable methods for extracting data and organizing data sources.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Optimized data access and storage to improve performance of analytics systems.

Education

Post Graduate Diploma in Computer Application -

India Gandhi National Open University

B.Com. - undefined

Chaudhary Charan Singh University (CCSU)

Skills

Oracleundefined

Certification

PMP

Profile Snapshot

Agile Delivery professional with over 17 years of experience; targeting senior level assignments in Project Management/Delivery Management with an organisation of high repute, preferably in IT industry

Organisational Experience

  • 08/01/21, Present, IBM, Bangalore, Scrum Master, Working in SAFe environment as Scrum Master., Working with Team and making sure Sprint goal commited is deleivered within 2 weeks time frame., Helping the team on removing the Impediments., Grooming the resources and making sure they are growing technically and working on Code quality and all., PI Preparation Planning, Working in Salesforce Cloud., Tracking the Metrics related to Agile Delivery., Salesforce Project Manager, Agile DevOps Admin, Azure DevOps
  • 05/01/10, 08/01/21, Accenture Technologies, Bangalore, Project Manager, Following the project lifecycle methodology defined under the process framework; ensuring that client deadlines are met within project budgets; reviewing test cases and codes for conducting Unit & System Integration Testing, Developing a project governance model for IT projects with focus on providing transparency in project selection, project priority, execution and management; providing overall leadership to the entire project team including managing deliverables of other functional team leaders, Creating and managing the estimates, project plan, project schedule, resource allocation and expenses to ensure that targets are achieved, Writing PSP, PWO, SOW for vendors and delivering the artifacts as per SDLC compliance; resolving the post-production issue tracking and getting them addressed by development team as per priority, Dealing with the project status calls & interacting with offsite coordinator for solving the query in the timely manner, Interfacing with the Contract Management Team for contract and spearheading contract writing & estimation, Managing delivery frameworks and new technology implementation projects for streamlining related activities as per quality standards; creating and estimating user stories for development activity; participating in daily Scrum meetings and updating status of user stories working on to the Scrum Masterkihhiihihi, Interacting with users for requirement gathering and preparing functional specifications & low-level design documents; supervising the design and creating functional specifications & test plans for use by the team, Led a team of 9 members of both Dev & TCOE members; mentored and coached the project team on areas related to Project Management skills; planned and integrated the work of multiple teams on a project; provided input on team performance and reward, Spearheaded large-scale projects ranging from 400K to more than 1 million including agile, iterative & waterfall project management, enterprise program governance, risk management, outsourcing/insourcing, and offshore/onshore development models, Recognized by client and project manager for excellent functional expertise, strong leadership, communication and organizational skills displayed across the course of project execution, Developed management plans of projects with regard to work and resources needed; maintained a detailed master plan that showed resource needs, budget, time schedules and deliverables
  • 05/01/10, 08/01/21, Accenture Technologies, Bangalore, Program Manager
  • 01/01/08, 05/01/10, Aricent Technologies, Gurgaon, Data Analyst
  • 03/01/07, 12/01/07, BenQ, Delhi, MIS Analyst
  • 03/01/05, 03/01/07, Moser Baer India Ltd., Greater Noida, HRMIS/Data Analyst

Courses Completed

  • 3 years Advance Diploma in Software Engineering from Aptech
  • 1.5 years Advanced Diploma in Computer Hardware and Networking from Jetking
  • Software Testing course from SQC

Personal Information

  • Delhi NCR
  • Bangalore
  • PAN India
  • Overseas

Languages

English
Hindi
Punjabi

Timeline

Business Manager

IBM
08.2021 - Current

Project Manager

Accenture Technologies
05.2010

Program Manager

Accenture Technologies
05.2010 - 08.2021

Data Analyst

Aricent Technologies
01.2008 - 05.2010

MIS Analyst

BenQ
03.2007 - 12.2007

HRMIS/Data Analyst

Moser Baer India Ltd.
03.2005 - 03.2007

Senior Scrum Master

IBM

Post Graduate Diploma in Computer Application -

India Gandhi National Open University

B.Com. - undefined

Chaudhary Charan Singh University (CCSU)
NITIN ARORA