Accomplished Systems Engineer with a proven track record at Infosys Limited, dedicated to delivering exceptional IT solutions and support for Pfizer Inc, a prominent client.
Proficiently manage end-to-end lifecycle of critical applications, from meticulous planning and documentation to successful deployment and ongoing maintenance.
Specialize in application releases, SDLC process and documentation, code changes, troubleshooting with expertise in disaster recovery planning and ALM scripting.
Recognized for Tier 3 support excellence and commitment to delivering reliable, scalable, and secure IT solutions.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Systems Engineer
Infosys Limited
Bangalore
12.2021 - Current
Systems Engineer at Infosys Limited, working with Pfizer as a primary client for Application Maintenance and L3 support.
Proficiently manage application releases and ensure their successful deployment.
Perform proactive application maintenance to guarantee system.
Implement code changes and enhancement to optimize system performance.
Expertly document Software Development Life Cycle (SDLC) processes for new releases.
Develop and maintain ALM (Application Lifecycle Management) scripts to streamline operations.
Lead User Acceptance Testing (UAT) activities to ensure application quality and user satisfaction.
Handle EOSL tasks and diligently troubleshoot and resolve system bugs.