Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Practice Head - Health & Benefits
Mahindra Insurance Brokers Ltd
Mumbai
04.2005 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Utilized various software and tools to streamline processes and optimize performance.
Insurance Manager
Fiat India
Mumbai
11.2000 - 04.2005
Developed and implemented a comprehensive insurance program to minimize risk exposures.
Analyzed existing policies and coverage levels to ensure compliance with changing regulations.
Managed the claims process, including reviewing, negotiating and settling claims.