Nitin Bhutoria

Infosys (Daimler)

• Coordinated with multiple stakeholders and process owners across hierarchies for the effective utilization of resources within the existing frameworks
• Assessed service performance by identifying process gaps, contributing to project improvements
• Provided a proactive approach to maintain continuity and comfort to the client to achieve realistic targets in terms of revenue for the client
• Cultivated strong client relationships, recognized as a top contributor by resolving significant backlogs for Infosys
• Developed and deployed real-time dashboards to drive transparency and reduce time taken to solve a particular task by 2 hours

Federal-Mogul Goetze (India) Limited(Internal Audit)

Performed internal audits of inventory and compliance processes at FMGIL.

Evaluated stock accuracy and cycle counts during warehouse audits.

Strengthened compliance by identifying control weaknesses and recommending actionable improvements.

• Resolved client concerns promptly to maintain high satisfaction and retention
• Coordinated with venue management, vendors, and service providers to secure necessary resources
• Utilized social media, email marketing and targeted advertising to drive registrations

• Achieved sustainable business growth through resource optimization and product innovation initiatives
• Drove market expansion and operational efficiency while motivating teams to maximize output
• Led business development and operations in marble, granite and tiles, focusing on growth and efficiency

• Built strong client relationships to enhance collaboration
• Predicted competitive threats and provided proactive solutions
• Recruited and on-boarded professionals to support new business opportunities