Summary
Overview
Work History
Education
Skills
Languages
Area Of Proficiency
Personal Information
Disclaimer
Timeline
Generic
Nitin Dsouza

Nitin Dsouza

Bengaluru

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

16
16
years of professional experience

Work History

Property Manager

Jones Lang LaSalle (JLL)
01.2021 - Current
  • Managing Commercial Property of 1.3 Million Sqft
  • Retrofit project works on planning, budgeting & execution on the replacement of Chillers, AHU's, Low Side Works, Pump's replacement for both Domestic & Flushing system, Replacement of WTP & STP Filters and required Civil Works to ensure the property is being handed over to tenant in the quality conditions
  • Planning for manpower requirements, consumables, tools and tackles, and other aids needed for seamless operations and get necessary approvals
  • Liaise with vendors and ensure all equipment AMC's are in place and regular service is done as preventive maintenance
  • Ensuring and troubleshooting any problems arising from these equipment/ assets by tight coordination with vendors
  • Ensuring vendor on-time, PO releases, and bill submissions through vendors
  • Ensuring the 52 weeks ppm is fully implemented, reviewed, and tracked for effectiveness
  • To continually scan the market for innovations and best practices reducing cost and improve efficiency and quality of technical services and make recommendations for adoption
  • Ensuring necessary statutory requirements to operate all equipment are always up to date and renewed
  • Constantly monitor vendor performance and provide feedback to constantly improve tech support.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with a strong sense of personal responsibility.

Deputy Manager Technical

Embassy Services Pvt Ltd (Embassy Group)
06.2017 - 09.2020
  • We Work Initial Transition (Commercial)- We Work Galaxy (Bengaluru) & We Work BKC (ENAM, Mumbai)
  • Embassy Boulevard (Residential)- Property Management (Total Area of 2 Lakhs Sqm)
  • Embassy One Apartment (Four Seasons- Residential)- Handed over units DLP Management
  • Ensuring proper maintenance plans for the amenities/ equipment's taken over
  • Snagging the property to take over from projects with respect to apartment, villas, Common Area Assets, etc
  • Planning for manpower requirements, consumables, tools and tackles, and other aids needed for seamless operations and get necessary approvals
  • Defining operating process for equipment, ensure training to the technical team & Soft services
  • Maintaining records of operations of various equipment, maintain checklists
  • Liaise with vendors and ensure all equipment AMC's are in place and regular service is done as preventive maintenance
  • Ensuring and troubleshooting any problems arising from these equipment/ assets by tight coordination with vendors
  • Ensuring vendor on-time, PO releases, and bill submissions through vendors
  • Ensuring the 52 weeks ppm is fully implemented, reviewed, and tracked for effectiveness
  • To continually scan the market for innovations and best practices reducing cost and improve efficiency and quality of technical services and make recommendations for adoption
  • Ensuring necessary statutory requirements to operate all equipment are always up to date and renewed
  • Constantly monitor vendor performance and provide feedback to constantly improve tech support
  • Conducting daily briefings with team leaders to ensure communication and information flow is robust
  • To comply with and be a role model for Embassy group health, safety, and hygiene standards
  • To be a role model to all colleagues regarding punctuality, grooming and appearance, courtesy, performance, attitude, leadership, resident relationships, observance of policies and procedures, and interdepartmental communication and cooperation
  • Budgeting- Review and budget for every Financial year
  • Stakeholder review's- To provide monthly MIS and Quarterly review on business in terms of Financial, Budget Vs Actuals, Tax Filling & returns in coordination with Finance team.

Facility Engineer

Home & Homes Real Estate
08.2016 - 01.2017
  • Total Facility Responsibilities
  • Managed total of 8 No's of building including group of Villas, Residential & commercial Buildings
  • Transition between Projects to Facility and from other Facility Management Companies
  • Project Management snags recording and follow up against completion
  • Recording of DLP Snags & reporting to the projects and follow up against completion
  • Ensuring Buildings are free from snags
  • Work completion checks at site personally
  • Team Management.

Property Manager

Al-Asmakh Real Estate Dev Company (Regency Group)
12.2014 - 12.2015
  • Property In-Charge, Managing outsourced Facility Team
  • Property Managed total of 13 numbers of building including group of Villas, Residential & commercial Buildings
  • Direct coordination with Tenants for any issues & Ensuring Proper tenant Check In- Check Out procedures
  • Budgeting for new necessary up gradation works & Ensuring vacant unit's maintenance work completion as per standards
  • Ensuring proper procedures for Fit Out works & Ensuring work completion as per time frame provided and follow-up.

Property Manager

Impression Services Pvt Ltd
12.2012 - 12.2014
  • Total Facility Management
  • Facility Management of Commercial high-class building- THE QUBE, Andheri (Total Area of 3 Lakhs Sq ft)
  • Team management which comprises total of 40 No's which includes HK, Technical, Security
  • Landscaping, Facade cleaning, STP operators etc.
  • Managing pest control schedules and other AMC services for Elevators, Multi Parking System, Air Conditioning Systems, Diesel Generator, Etc.
  • Coordination with Govt officials from Municipality for license renewal
  • Stakeholders & client coordination and update the operation on weekly basis.

Assistant Manager

Peninsula Facility Management Services (Peninsula Land Ltd)
09.2010 - 11.2012
  • Total Facility Management, Budgeting, Resident & Vendor Management, Facility Management of Residential High-rise buildings (2 Sites- Parel & Sewri, Mumbai)
  • Team Handle total of 40 No's including HK, Technical, and Security, etc.

Shift Engineer

Taj Wellington Mews-Absotherm Facility Management Private Ltd
02.2010 - 09.2010
  • Shift Engineer In charge, Handling of Technical equipment's only, Team Handle of 10-12 staff of technicians
  • Customer satisfaction.

Tr. Maintenance Engineer

Food Creation Private Limited (ITC)
07.2008 - 08.2009
  • Maintenance Shift In charge, Team Management, Machine breakdown analysis & rectification, Weekly Preventive Maintenance, Managing the Power House
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Replaced worn or broken parts on machines and equipment.
  • Organized and directed maintenance shutdowns and startups.
  • Reviewed technical documentation to complete equipment maintenance and repair.

Education

Bachelor of Electrical & Electronics Engineering -

MVJ College of Engineering
Bengaluru, India
01.2008

Associate of Science - Science Education

Milagres Pre-University College
Mangaluru, India
03.2003

SSLC (10th Standard) -

Milagres Pre-University College
Mangaluru, India
01.2001

Skills

  • Client Relations
  • Employee Motivation and Guidance
  • Compliance Monitoring
  • Software Utilization
  • Financing Coordination
  • Customer Relations
  • Payment Collection
  • Tracking operating expenses
  • Customer service-focused
  • Decision-Making
  • Repair Planning
  • Operations Management
  • Budget Preparation
  • Building operations

Languages

English
Hindi
Kannada
Konkani
Tulu

Area Of Proficiency

  • Facility & Property Management
  • Equipment's and its Operation & Maintenance
  • Diesel Generators- Operation & Maintenance
  • Fire Systems- Operation & Maintenance
  • HVAC System- Operation & Maintenance
  • Elevators/Lifts- Operation & Maintenance
  • STP (Sewage Treatment Plant)- Regular checks on operations and its maintenance
  • WTP (Water Treatment Plant)- Regular checks on operations and its maintenance
  • CCTV Systems- Operation & Maintenance
  • Plumbing line system- Domestic & Flushing water line system
  • Budgeting & Reconciliation on Actuals
  • Upgradation Works
  • Energy Consumption & Conservation
  • Stakeholder review's
  • Complaint Management
  • Vendor Management- Procurement & Finance
  • Other Areas

Personal Information

  • Date of Birth: 08/30/85
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that the above-mentioned data are true and best of my knowledge.

Timeline

Property Manager

Jones Lang LaSalle (JLL)
01.2021 - Current

Deputy Manager Technical

Embassy Services Pvt Ltd (Embassy Group)
06.2017 - 09.2020

Facility Engineer

Home & Homes Real Estate
08.2016 - 01.2017

Property Manager

Al-Asmakh Real Estate Dev Company (Regency Group)
12.2014 - 12.2015

Property Manager

Impression Services Pvt Ltd
12.2012 - 12.2014

Assistant Manager

Peninsula Facility Management Services (Peninsula Land Ltd)
09.2010 - 11.2012

Shift Engineer

Taj Wellington Mews-Absotherm Facility Management Private Ltd
02.2010 - 09.2010

Tr. Maintenance Engineer

Food Creation Private Limited (ITC)
07.2008 - 08.2009

Bachelor of Electrical & Electronics Engineering -

MVJ College of Engineering

Associate of Science - Science Education

Milagres Pre-University College

SSLC (10th Standard) -

Milagres Pre-University College

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Nitin Dsouza