Nitin Jain

Inventory Management | Service Cloud

• Built automated triggers, and processes using Apex classes and Visualforce pages.
• Collaborated with stakeholders to understand their business needs, and develop solutions accordingly.
• Automated manual processes through flows and tools, resulting in a 20% improvement in workflow efficiency, and saving over 300+ hours annually in admin tasks.
• Integrated applications with Salesforce using REST APIs and other services technologies.
• Designed user interfaces for Salesforce applications with Lightning Web Components using HTML, CSS, and JavaScript.
• Conducted unit testing and participated in QA processes to ensure defect-free deployments.
• Configured custom objects, fields, page layouts, profiles, permission sets, validation rules, and sharing rules.
• Deployed changes between environments using Change Sets, Git, or Copado.

Sales Process Management | Sales Cloud - Varicent ICM

• Designed and implemented compensation plans in Varicent ICM for a global sales team of over 2,000 employees, improving pay-for-performance alignment, and improving reporting accuracy.
• Built a dynamic UI and robust solutions on top of legacy code to incorporate new requirements using LWC and Apex.
• Developed and optimized calculation processes within Varicent, creating custom calculation tables that streamlined incentive compensation computations, reducing processing time by 23%–25%.
• Designed and developed custom reports in Varicent, enabling stakeholders to gain real-time insights into compensation performance, resulting in improvement in decision-making efficiency.